Employment Specialist resume example with 16 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Skills
Training development
Conflict resolution
Employee relations
Training and development
Customer assistance
Bagging and packaging
Product upselling
Cash drawer management
Stocking and replenishing
Payment collection
Refunds and exchanges
Point of sale knowledge
Liquor law compliance
Identification checks
Credit card processing
Computer proficiency
Cash handling
Checkout consistency
Customer relations
Exemplary communication
Inventory management
Cleaning procedures
Coaching and mentoring
Basic math skills
Store merchandise stocking
Friendly demeanor
Staff training
Good telephone etiquette
Coupons and gift cards
Cash register systems
Heavy lifting
Maintaining store appearance
Written and verbal communication
Order taking
Reports and documents
Multi-tasking ability
Work History
Employment Specialist, 04/2019 to Current Allhealth Network – Castle Rock, CO,
Matched clients to open positions based on skills and work requirements.
Recognized client employment barriers and devised strategies to resolve.
Reviewed job applications to identify, vet and recommend optimal candidates.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Assisted clients in building successful job search strategies.
Worked with job seekers to determine job targets based on skills and personality.
Promoted development of interviewing, resume writing and etiquette skills.
Handled caseload of more than 7 clients.
Cashier/ Lead Personal Shopper, 02/2017 to 04/2019 Town And Country Markets – Shoreline, WA,
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed weekly sales circulars and monitored price changes.
Trained as personal shopper and provided back-up coverage to provide customers with optimal support.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Served needs of more than 50 customers in busy retail environment.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Personal Shopper, 11/2016 to 02/2017 White Castle – Bridgeton, MO,
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Merchandised attractive shelf displays with current offerings to drive store sales.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Picked quality and accurate items for 7 daily customer orders.
Tracked substitutions and informed customers of changes.
Opened new merchandise and stocked sales floor racks and shelves.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Crew Manager, 12/2004 to 06/2016 White Castle – City, STATE,
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each hour.
Maximized quality assurance by completing frequent checks of line.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Set schedules for 8 staff by planning and designating shifts and hours.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Coordinated and organized all restaurant inventory.
Professional Summary
Perceptive employement specialist passionate about helping others reach personal and professional goals. Highly skilled at networking to build vital relationships with leading area employers. Strategic when placing clients in rewarding jobs based on skills, interests, and abilities. Successful at coaching clients on resume writing, interviewing, time management and teamwork. Committed and hardworking cashier with 10+ years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products.
Education
: Medical Assisting, Expected in Dover Business College - Clifton - Clifton, NJ GPA:
High School Diploma: , Expected in 08/2007 Passaic High School - Passaic, NJ GPA:
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