employment specialist resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Client-focused Employment Specialist with ten years of experience working with clients from diverse career backgrounds to support comprehensive career and job searches. Tenacious advocate, supporting job seekers through rigorous job search processes. Detailed resume and job application specialist, helping clients generate targeted documents with strategic composition.10 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Affirmative Action Guidelines
  • Management Consulting
  • In-Person and Telephone Interviewing
  • Networking and Partnership Development
  • Policy Interpretation
  • Decision Making
  • Employee Hiring
  • Employment Data Tracking
  • Microsoft Office: Excel, Word, PowerPoint, Outlook
  • Americans with Disabilities Act (ADA)
  • Procedure Compliance
  • Termination Documentation
Work History
08/2012 to 11/2022 District Manager Burnsville-Eagan-Savage Schools | , ,
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Supervised 4 locations to enforce high-quality standards of operation.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Developed processes to save on costs and prevent losses.
  • Developed systems to track and log work issues.
  • Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
11/2017 to 05/2020 Employment Specialist Kemper Corp. | , ,
  • Matched clients to open positions based on skills and work requirements.
  • Recognized client employment barriers and devised strategies to resolve.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
  • Conducted pre-screening interviews and prepared preliminary evaluations to refer best-qualified applicants to departments for selection.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Conducted outreach activities to identify, screen and enroll participants into program.
  • Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
05/2007 to 08/2012 Assistant Manager Cavender's | , ,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Increased employee performance and job satisfaction to strengthen retention and engagement
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Recognized staff for contributions to company success to foster engagement and increase productivity
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Compiled financial data to comply with budget
  • Reviewed sales and gross profit report to assess company efficiency
  • Directed promotion and brand loyalty efforts to build direct relationships with customers
  • Mentored team members to enhance professional development and accountability in workplace
  • Created employee schedules to align coverage with forecasted demands
Expected in 06/2025 to to Bachelor of Arts | Business Southern New Hampshire University, Hooksett, NH GPA:
Expected in 06/2014 to to AAOT | Pre-Law Linn Benton College, Albany, Or, GPA:
Expected in 2010 to to General Education Diploma | Linn Benton College, Albany, OR GPA:

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Linn Benton College
  • Linn Benton College

Job Titles Held:

  • District Manager
  • Employment Specialist
  • Assistant Manager


  • Bachelor of Arts
  • AAOT
  • General Education Diploma

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