Highly organized, efficient and versatile Bilingual Spanish Speaking Employment Specialist/Case Manager with over 10 years of experience int the mental health field working with various employment programs. Adept in helping clients to resolve conflicts, practice healthy behaviors, and overcome life difficulties. Effective in working with evidence-based practice to promote client wellness and recovery.
Areas of Expertise
Telehealth Therapy
Management/Supervisory New Employee Counseling
Marketing /Sales Job Developer
EXYM Database, MS Word, Excel & Outlook
Client Assessment DMH & HIPPA Compliance
Type 50 WPM – 10 key by touch
Group facilitation skills
Motivational Interviewing/EBP Experience
Clinical Documentation
One-on-one counseling
Client relationship management
Behavioral therapy techniques
Crisis consultation/treatment planning
Program planning
Education and Training
The Chicago School of Professional PsychologyLos Angeles, CAExpected in 10/2021 – –Master of Arts:Clinical Psychology. MFT Specialization - GPA:
Argosy UniversityLos Angeles, CA, Expected in 07/2017 – –Bachelor of Arts:Psychology - GPA:
Pasadena City CollegePasadena, CAExpected in 06/2004 – –:General Studies/Paralegal Courses - GPA:
Professional Experience
Help Usa - Employment Specialist Brooklyn, NY, 10/2012 - Current
(Mental Health) CalWORKS Program- EBP.
Conduct Telehealth meetings via zoom with clients, conducting intakes, educating clients on program expectations, and address any current employment barriers.
Provide pre-employment vocational training, job orientation and site training for hard to serve population.
Facilitate job search training groups, one on one, for clients following program goals, implementing and developing Individualized Employment Plan to better assist them in obtaining gainful employment.
Assistance with job searching, resume building, interview skills and preparation.
Support Client steps towards Recovery and Wellness attending weekly meetings with Clinicians.
Responsible for advocating on Client’s behalf ensuring their needs are met to better assist them.
Follow-up on assigned Caseload, imputing pertinent information into database.
Develop and maintain educational/employment records for each client.
Create relationships with employers to support the program acting as a liaison between the client and employer/educational/vocational services.
Attend quarterly meetings and ongoing trainings provided by Department of Mental Health and other services providers.
Marriage & Family Therapy Trainee (Mental Health HIV/LGBTQ Community).
Provide, coordinate and implement mental health and recovery support services with clients through one on one individual sessions via Telehealth.
Assess client’s family, psychiatric, chemical dependency, medical, current functioning status, and psychosocial history.
Participate in weekly clinical/case supervision discussing current caseload, documentation, and productivity.
Continually assess client progress, modifying treatment plan/goals via completion of outcome measures.
Provide outreach, advocacy and rehabilitative services needed for ongoing cases and in crisis intervention.
Provide direct therapy sessions with parents and students.
Complete progress notes and related documentation for each client.
Demonstrated leadership by making improvements to work processes and helping to train others.
Being Alive/Magnolia Charter School - MFT Intern City, STATE, 05/2020 - Current
Provide, coordinate and implement mental health and recovery support services with clients through one on one individual sessions via Telehealth.
Assess client’s family, psychiatric, chemical dependency, medical, current functioning status, and psychosocial history.
Participate in weekly clinical/case supervision discussing current caseload, documentation, and productivity.
Continually assess client progress, modifying treatment plan/goals via completion of outcome measures.
Provide outreach, advocacy and rehabilitative services needed for ongoing cases and in crisis intervention.
Provide direct therapy sessions with parents and students.
Complete progress notes and related documentation for each client.
Delivered outpatient services to clients requesting family therapy and covered wide range of issues, including mental health and substance disorders presenting dysfunctional syndromes.
Constructed progress notes, evaluations, and recommendations to maintain individual case files.
Conducted individual, couples and family counseling sessions as clinically indicated to provide psychotherapeutic interventions and establish and assess treatment goals.
Gene Garcia - Home Health Aide (Parkinson's/Early Dementia) City, STATE, 01/2019 - 05/2020
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Delivered high level of assistance with cooking, meal preparation and shopping.
Supervised medication administration, personal hygiene and other activities of daily living.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Robert L. Kealy, Attorney At Law - Home Health Aide (Early Dementia) City, STATE, 07/2014 - 07/2015
Assisted terminally ill patients with personal care, including bathing, grooming and dressing.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Documented client progress in charts and logbooks.
Recorded vitals and communicated with physicians to provide health updates.
SELAC Work Source Cente - Business Service Representative/ Disability Services Specialist I City, STATE, 06/2009 - 12/2011
Marketed to employers the array of business services available through the Work Source Center such as customized training & tax credit information.
Prepare MIS WIA Eligibility forms for Adult and Dislocated Workers Program.
Provided employer recruitment assistance by pre-screening candidates and performed customized referrals.
Job coached and counseled clients, performed participant follow-ups and documented case files in a timely manner, facilitate job readiness training and direct placement assistance to job seekers.
Assisted employers with prescreening and interviewing of potential employees.
Profiles & Associations
http://linkedin.com/in/jessica-Claire-7a9b1565
The Society for Collegiate Leadership & Achievement
Career Note
Earlier experience includes roles as an account manager/sales working for Staffing Agencies including, LG Staffing and Encore Staffing. Additional roles included working as a legal secretary/office administrator for three different law firms. Additional details available upon request.
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School Attended
The Chicago School of Professional Psychology
Argosy University
Pasadena City College
Job Titles Held:
Employment Specialist
MFT Intern
Home Health Aide (Parkinson's/Early Dementia)
Home Health Aide (Early Dementia)
Business Service Representative/ Disability Services Specialist I
