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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am currently the Employee Training Coordinator at Cracker Barrel 649. I assist in new hire and skill trainer development. I coordinate with managers and employees to improve training and guest service, with management experience. I am seeking to develop and enhance my career opportunity with in the company.

Highlights
  • Proven leader
  • Deliver exceptional customer service
  • Excellent multi-tasker
  • Par 4 Skill Trainer
  • Neat, clean and professional appearance
  • Reliable and punctual
  • Back of House Experience
Accomplishments

Recognized by peers and management for going above and beyond normal job functions.

Experience
05/2011 to Current
Employee Training Coordinator Bj's Restaurants, Inc. Valley Stream, NY,

-Maintained corporate responsibility by staying up-to-date with policies and training program

-Mentored team members to succeed and advance within the department and company.

-Planned and led training programs on staff development.

-Took necessary steps to meet customer needs and effectively resolve food or service issues.

-Communicate clearly and positively with co-workers and management

-Carefully maintained sanitation, health and safety standards in all work areas..

2011 to 04/2011
Server Department Of Justice Centennial, CO,

Recorded customer orders and repeated them back in a clear, understandable manner.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Served fresh, hot food with a smile in a timely manner.


07/2010 to 11/2010
Secretary City Of Edinburg Edinburg, TX,

Negotiated with banks, insurance companies and employers on behalf of clients.

Supplied necessary industry and market research to target new businesses.

Analyzed utilization and capacity against performance goals.

Partnered with business development to identify major account opportunities.

2010 to 09/2010
Crew Leader United Natural Foods Inc Ely, IA,

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Appropriately suggested additional items to customers to increase restaurant sales.

Quickly and efficiently processed payments and made accurate change.

2010 to 03/2010
Car Hop Sonic City, STATE,

Recorded customer orders and repeated them back in a clear, understandable manner.

Served fresh, hot food with a smile in a timely manner.

Prepared and served beverages such as coffee, tea and fountain drinks.

01/2006 to 11/2009
Manager McDonalds City, STATE,

Maintained detailed administrative and procedural processes to improve accuracy and efficiency.

Resolved customer questions, issues and complaints.Took necessary steps to meet customer needs and effectively resolve food or service issues.

Communicated clearly and positively with employees and management.

maintained sanitation,

Assist with monthly inventory control and weekly stock ordering

Employee Scheduling

Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Education
Expected in 2004
:
Ridgewood High - New Port Richey, FL
GPA:

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Resume Overview

School Attended

  • Ridgewood High

Job Titles Held:

  • Employee Training Coordinator
  • Server
  • Secretary
  • Crew Leader
  • Car Hop
  • Manager

Degrees

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