Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Enthusiastic training professional successful at developing training plans and supplementary materials to help adult students excel. Works under strict deadlines and making independent judgments about effectiveness of training.
- Online teaching
- Group Instruction
- Lesson Planning
- Classroom Management
- Organizational Development
- Case Management
- Treatment planning
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- Patient Assessments
- Patient Management
- Substance abuse treatments
- Group therapy specialist
- Psychosocial assessments expert
- Sexual assault victim counseling
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10/2019 to Current Employee Relations Specialist American Eagle – Appleton, WI,
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Gathered and organized supplementary material to support structured lessons.
- Eliminated process gaps by implementing new methods of standardized training.
- Assessed employee needs to develop effective training plans.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
10/2017 to 10/2019 Caseworker Minnehaha County – Sioux Falls, SD,
- Coordinated with courts and community agencies for supportive services.
- Managed caseload of 25+ families, including screening and investigation, child removal processes, permanency planning, and family resource support.
- Planned meetings for veterans to find treatment, form community and have support and collected data for each meeting.
- Performed case management functions, including discharge planning, placement monitoring and crisis intervention.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Developed, implemented and documented status of children's health and wellbeing.
- Provided crisis intervention and case management services to child, family and legal guardians.
- Supervised overall client services and acted as liaison between clients, caregivers and service providers.
- Determined clients eligibility and suitability for programs by performing intake interviews, including bio-psycho-social assessments.
- Reunited families and facilitated foster and kinship adoptions.
- Assessed needs of each client and recommended appropriate services and resources.
- Screened, interviewed and selected foster parents.
- Created treatment or service plan meeting each client's individualized needs.
- Ensured protection and stabilization of children and families.
- Worked with children diagnosed with emotional, mental and behavioral disorders and delivered high-quality case management and therapy to patients.
- Recorded case notes and performed follow-up documentation for admitted and transferred patients; led both group and individual counseling sessions.
- Participated in court proceedings by making recommendations for permanency planning and providing expert testimony.
- Supervised counseling and supportive services provided to clients and assessed needs of foster children placed in foster families and boarding homes.
- Documented all progress in treatment plans, educational and recreational activities and maintained updated case records.
- Planned, developed and implemented strategies to convey information with key decision makers.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
02/2009 to 07/2015 Instructor Supervisor Corecivic – Trinchera, CO,
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Developed and recorded videos for use in later courses or by remote learners.
- Assessed student needs to develop effective training plans.
- Eliminated process gaps by implementing new methods of standardized training.
- Gathered and organized supplementary material to support structured lessons.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Tracked attendance and progress against goals for each participant.
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
- Monitored participant workflow and behaviors throughout training process.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Utilized various methods, including exams, quizzes and assignments to assess student comprehension and monitored student performance using automated reporting system.
- Worked with colleagues and administrators to create robust education programs.
- Developed curriculum standards, lesson plans and syllabi.
Expected in 07/2018 Bachelor of Science: Psychology
University of Phoenix - ,
GPA:
Expected in 11/2019 Master of Science: Psychology
Walden University - Minneapolis, MN
GPA:
Expected in 02/2023 Ph.D.: Clinical Psychology
Walden University - Minneapolis, MN
GPA:
- Minored in Industrial-Organizational Psychology
- Member of National Society of Leadership and Success
- National Society of Leadership and Success
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