Training and Development Specialist who adds value to organizations by contributing to growth and driving profitability as a trusted advisor and strategic business partner.
Deployed enterprise training system to internal and external customers. Developed customized handbooks that presented criteria on how to navigate various training systems. Created on-boarding handbook for new hires to organization. Acting as organization Diversity Awareness focal and Voice of the Employee team leader.
Designed training modules, implemented strategic business practices and organizational behavior training concepts. Act as liaison between leadership, employees and vendors to manage all training requirements and processes. Advise, counsel and interpretation of regulatory agencies, policies and procedures relevant to training requirements. Forecast training needs to vendors. Create, maintain and deliver organizational core training curricula to meet business objectives. Produce, monitor and distribute training metrics to fulfill all compliance requirements and meet regulatory deadlines. Perform trend analysis, problem solving and process improvements to reduce costs and support business goals.
Conducted investigations and partnered with leadership, regulatory departments and union representatives to determine appropriate corrective action. Guided management on the delivery of corrective action, monitored development plans and advised on employee dispute resolution. Collaboration with program HR and management to deploy workforce readiness plans, interview candidates, conduct pay analysis and hire internal/external candidates. Supported rate readiness and maintained metrics for senior/executive leadership reviews. Created staffing charts, pipeline and headcount forecasts.
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