employee assistance program chairperson resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking Compliance Manager knowledgeable about evaluating records and digital information to assess risk and compliance concerns. Well-organized and analytical with strong attention to detail. Looking for a challenging role in a fast-paced environment.

Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality with over 11 years experience in accreditation compliance.

  • Standard Compliance
  • Security
  • Document Analysis
  • Audit Oversight
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Planning & Organizing
  • Microsoft Office
  • Excel
  • Outlook
  • Employee Orientation
  • Policy and Procedure Writing
  • Report Preparation
  • Willingness to Learn
  • Database Maintenance
  • Documentation and Recordkeeping
  • Supervision & Leadership
  • First Aid/CPR
  • PPE Use
  • Good Work Ethic
  • Organizational Skills
08/2022 to Current Employee Assistance Program Chairperson Anthem, Inc. | Asheville, NC,
  • Oversee the EAP Coordinator assuring the Coordinator follows the EAP manual.
  • Oversee the EAP Committee and EAP activities/fundraising events.
  • In charge of setting up EAP Committee meetings.
  • Compile meeting agendas and meeting minutes.
  • Stay up to date with resources to assist the Coordinator in helping those in need.
09/2016 to Current Accreditation Manager County Of Racine, Wisconsin | Racine, WI,
  • Stayed up to date on relevant processes and compliance standards for optimal oversight.
  • Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
  • Executed successful compliance monitoring and risk assessment programs.
  • Maintained detailed database of compliance data, activities and actions taken.
  • Complete quarterly and annual reports.
  • Investigated reported and identified compliance issues against accepted standards.
  • Built positive working relationships with other department managers through effective communication.
  • Complete ACA Standards
  • Distribute accreditation standards to appropriate departments for completion
  • Write policy and procedures and work directly with Administration
  • Organize the distribution of policies for review for accuracy and possible revision
  • Member of the Internal Controls Committee which oversees the facility's compliance with NYS laws, rules and regulations.
  • Member of the Environmental Services Committee which oversees the facility's compliance with Fire and Safety regulations, OSHA regulations and Health standards.
  • Assist with completing the annual Self Assessment Guide.
  • Collect monthly outcome measure numbers required to complete the annual report due to the American Correctional Association.
12/2007 to Current Correction Officer Universal Hospital Services, Inc. | Staunton, VA,
  • Provide Security
  • Follow Directives and Policy and Procedures
  • Responsible for the care, custody and control of incarcerated individuals at a maximum security state prison
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Employed de-escalation techniques and verbal commands to address unruly incarcerated individuals
  • Observed incarcerated individuals behavior to prevent crime, escape attempts and other dangerous activities.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Attended regular trainings and maintained appropriate certifications.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained daily logs of shift activity.
  • Recommended changes in procedures to emphasize officer safety.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
06/2012 to 08/2022 Employee Assistance Program Committee Member Providence Health & Services | Canby, OR,
  • Promoted plans for raising funds for the Employee Benefit Fund.
  • Collaborate with other committee members to appoint an EAP Coordinator.
  • Conduct interviews with individuals interested in being the EAP Coordinator.
  • Compile all information from interviews to rate which applicant would be the best suited for the EAP Coordinator position.
07/2011 to 08/2016 Accreditation Assistant Manager NYS Department Of Corrections At Shawangunk C.F | City, STATE,
  • Collect documentation to complete ACA standards, Organize the distribution of standards for completion
  • Work directly with all disciplines including Administration
  • Organize the distribution of standards for completion
10/2006 to 11/2007 Rural Mail Carrier United States Postal Service, USPS | City, STATE,
  • Organized and loaded mail and packages into LLV (mail truck) for delivery
  • Drove LLV in rural areas
  • Delivered mail and packages to multiple routes
  • Obtained signatures for registered, certified and insured mail.
  • Scanned labels on letters or parcels to confirm receipt.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record.
10/1997 to 10/2006 Lead Dietary Aide Wingate At Ulster | City, STATE,
  • Supervised employees in a kitchen setting in a nursing home
  • Assigned daily duties to subordinates
  • Assured proper meals were distributed to patients according to their dietary needs and restrictions
  • Assured the kitchen was in compliance with sanitary and health standards
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Delivered snacks to nurse station for distribution to specific residents.
  • Set up trays and food service carts to deliver food to residents.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Prepared meals by following recipes and determining group food quantities.
10/1996 to 10/1997 Home Health Aide Ulster Home Care | City, STATE,
  • Assisted clients with bathing, dressing and incontinence care.
  • Documented care provided and submitted notes to supervisor.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Improved patient outlook and daily living through compassionate care.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped client with medication self-administration.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Planned, prepared or served meals to patients according to prescribed diets.
Education and Training
Expected in 06/1995 to to Regents High School Diploma | Science And Mathematics Highland High School, Highland, New York, GPA:
Took advanced classes in science and math.

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Resume Overview

School Attended

  • Highland High School

Job Titles Held:

  • Employee Assistance Program Chairperson
  • Accreditation Manager
  • Correction Officer
  • Employee Assistance Program Committee Member
  • Accreditation Assistant Manager
  • Rural Mail Carrier
  • Lead Dietary Aide
  • Home Health Aide


  • Regents High School Diploma

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