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Emergency Shelter Coordinator Resume Example

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EMERGENCY SHELTER COORDINATOR
Links
  • www.educationforafrika.org
  • https://amzn.to/2MSDDPA
  • work email: efa@educationforafrika.org
Professional Summary

Bilingual individual with acute expertise on government regulations, African affairs, Women's advocacy, policy reviews, grassroots, non-government organizations, Immigration, Juvenile work, Global Health strategies, and procedures. Detail-oriented and focused on streamlining office procedures for efficiency. Proficient in Microsoft and public speaking skills as well as data-analysis and research methods, immigration policies and youth communication.

Accomplishments
  • Directed 20+ youth to improve livelihood and provide resources, programs and counseling sessions
  • Authored a book emphasizing criminal justice, mental health for underserved communities, exploring African women's advocacy initiatives
  • Directing nonprofit serving African refugees, victims of gender-based violence in Africa and Global Affairs
  • Provide counseling to youth battling addiction, identity crisis, people on parole, experiencing homelessness while implementing policies and structure to provide a foundation to improve education, criminal reforms, advocacy initiatives of juveniles
  • Coordinated volunteers for organized conferences, and fundraising processes for nonprofits
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Public Speaking
  • Leadership
  • Negotiation
  • Government Affair work/research
  • Nonprofit organizations/grassroots
  • African development Affairs
  • Teamwork
  • Computer skills/Microsoft Excel
  • Advocacy and policy review
  • Organizing Events, Meetings, Conferences, workshops
  • Civic Engagement work/outreach
  • Women's rights work
  • Customer service
  • Media Relations
Education
Bachelor of Arts: International Relations, Expected in 06/2021
University of Denver - City
  • Specialization in Human Rights, Gender Advocacy, Global Health, International Security
    Received the Puksta Scholarship, Thelma Williams scholarship, Denver Foundation Scholarship, DU Educational Grant
  • Minored in Psychology and Francophone studies
  • Member of the Black Student Alliance Organization, African Student United, Student Government Internationalization committee
  • Elected to Vice President for African Student United in 2019
  • Member of the Diversity and Inclusion Committee at Korbel
Community Engagement

Clinton Global Initiative University(CGI U2021)

Fellow

As a fellow of the Clinton Foundation I work closely with the next generation of leaders, social entrepreneurs through mentorship, trainings and access to a wide range of international experts and changemakers to ideate, design, implement and evaluate social impact projects in order to better serve the world and my community. I focus on improving the livelihood of young people and women in our communities

Education for Afrika 2018-present

  • Education For Afrika works to significantly improve the livelihood of African women and young African refugees by providing education opportunities and financial support. We also provide both healthcare and education opportunities to survivors of sexual violence in the Democratic Republic of Congo in order to bring them hope and compassion.

African Development Conference -2019-present

Organizer, planner

  • The Education for Afrika Development Conference provides a platform that facilitates global discourse on primary issues inhibiting the progress of Africa. Issues concerning gender equity, clean water, healthcare, technology, poor education systems, lack of proper infrastructures, unemployment for youth, among other issues are discussed during this conference.

Undergraduate Student Government 2018-2019

  • Internationalization Committee for international students:
  • Facilitated communication between international students, and the DU students

African Students United 2018-2019

Vice President

  • Provided a safe for minority students, African students to explore their identity, shape their voices and stand up for their rights.

Mayor's Youth Commission 2016-2017 Commissioner

  • Ensuring equal rights and opportunities through legislation or administrative action
  • Worked with community members to establish goals and action plans for city's growth
Work History
Emergency Shelter Coordinator, 02/2021 to Current
Maricopa County, Arizona – Chandler , AZ
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Referred families to shelters, legal resources and educational programs.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Resolved problems, improved operations and provided exceptional service
  • Implemented stories and anecdotes into conversations with people experiencing drug addictions, identity crisis, parole, trauma to assist them through their situation
Shelter Associate, 10/2019 to 02/2021
Wolters Kluwer – Kennesaw , GA
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Managed 100+ women victims of domestic violence, mental challenges to provide them a productive environment
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Combated COVID-19 Exposure and spread in the shelter, while enforcing implemented State policies
  • Developed programs to ensure that youth at risk arrival at shelter resulted in processes to get them into housing and find jobs
Customer Service Representative, 03/2018 to 12/2019
The Home Depot – City , STATE
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
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Resume Overview

School Attended

  • University of Denver

Job Titles Held:

  • Emergency Shelter Coordinator
  • Shelter Associate
  • Customer Service Representative

Degrees

  • Bachelor of Arts : International Relations , Expected in 06/2021

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