To obtain a career utilizing my diverse business, technical, personal and analytical skills; allowing these skills to contribute to the success and growth of your organization.
Windows Vista, Windows XP
PowerPoint, Microsoft Word, Excel, Lotus notes
Emergency Communications DispatcherAug 2012 to Current Washington County Sheriff's Office － Fayetteville, AR
Accurately input data into the Computer Aided Dispatch system.
Accurately register information in the National Crime Information Center and Arkansas Crime Information Center databases.
organize, prioritize, and present information and evidence.
co-workers in the decisions making process
and interpret calls for service
investigate individuals to assist Law enforcement with the demands of their positions.
and dispatch calls for service based on severity.
Officers via radio and phone.
physical and digital maps while relying directions via phone or radio.
Marketing RepresentativeJun 2008 to Feb 2012 JB Hunt Transportation － Lowell, AR
Single handedly grew and maintained multiple national accounts.
Detailed and organized data entry.
Created and published hundreds of loads daily.
Answered phones and solved customer problems and concerns in a timely manner.
Cold called various locations soliciting for freight.
Organized load pick-ups and deliveries.
Created working and effective skeletons for load entry.
Contacted customers with solutions for freight transportation dilemmas.
Contacted inter-company resources concerning freight transport availability in an effort to benefit both the host and customer companies.
Be an effective liaison for any and all freight transportation needs.
Safety/Claims RepresentativeJul 2006 to May 2008 JB Hunt Transportation － Lowell, AR
Simultaneously answer phones, evaluate information, enter data and process freight issues.
Acquire and instruct adjusters for on-site response to accidents, freight damage, etc.
Organize drug tests and ensured drivers necessary transportation to and from such tests.
Gathered and provided information from multiple Law enforcement agencies regarding incidences concerning JB Hunt employees and equipment.
Research and provide detailed product information to parties involved in freight processing in any way.
Inform freight providers of issues concerning freight transportation.
Residential Relief Treatment SpecialistApr 2004 to Jul 2006 Ozark Guidance Center － Springdale, AR
Assisting clients with everyday needs as well as assisting them with a specific regimen for improving their mental health.
Providing accurate and detailed client intel at the onset and conclusion of each shift.
Actively assist co-workers with regaining control of clients who have temporarily lost the ability to control themselves and as a result, pose as a hazard to themselves or others.
Encourage and enable troubled youth to succeed in a regimented residential treatement facility.
Preparing documents for the preceding shifts so those shifts can accurately document client information.
Learn and adhere to state and federal laws regarding residential treatment policies.
Document filing and organization.
Actively work alongside counselors and administrators while providing ideas and plans for the constant improvement of the facility.
Education and Training
Masters of Business Administration, Human Resource ManagementMay, 2017Columbia Southern University － Orange Beach, ALHuman Resource Management
Master of Science, Organizational Leadership2014Columbia Southern University － Orange Beach, ALOrganizational Leadership
Bachelor of Arts and Sciences, Criminal Justice / Sociology2012University of Arkansas － Fayetteville, ARCriminal Justice / Sociology
Arkansas Crime Information Center Terminal Operations Certification Level I and II
*Communication Training Program Certificate
*Public Safety Telecommunications Best Practices for Missing and Abducted Children Certificate
*Arkansas Law Enforcement Training Academy Telecommunications Certification
*SHRM-CP certification upon one year employment in an HR role.
Member, National Honor Society
Member, Henderson State University Student Foundation
Secretary, Henderson State University Student Foundation
Vice-Chair, Henderson State University Student Foundation
Member, Henderson State University Student Activities Board
Member, Washington County Fraternal Order of Police
10-key, Excel, Windows, Microsoft applications, Lotus notes, Spanish,
Potters house-Wet Cement 2011-2012
Turnbow Elementary 2012-2016,
Volunteer with organizations who assist less fortunate 2011-2017