embalmer resume example with 9+ years of experience
Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
(555) XXX-1000 - - resumesample@example.com - : - -
(555) XXX-1000 - - resumesample@example.com - : - -
Skills
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Experience
10/2019 to Current
Embalmer Service Corporation International – Tamarac, FL,
- Utilized cosmetics and other resources to achieve best presentation results.
- Closed incision utilizing suture knowledge and technique.
- Used pump to introduce embalming fluid after making incisions to remove blood and waste.
- Dressed bodies to place in caskets.
- Transported deceased from place of death to funeral home.
- Packed body orifices with embalming fluid to prevent escape of gases or waste matter.
- Itemized list of clothing and valuables delivered with body.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
05/2013 to Current
Funeral Director Stonemor Partners – Muncy, PA,
- Removed deceased from place of death and transported to funeral home.
- Led and directed funeral and graveside services.
- Completed and filed all necessary legal documentation quickly and accurately.
- Prepared death certificates and drafted obituaries.
- Arranged for clergy members to perform funeral services.
- Addressed all client questions and requests for information relating to funeral services and pricing.
- Arranged funerals consistent with each family's heritage and religious beliefs.
- Consulted with families of deceased regarding final arrangements tactfully.
- Consulted with families of deceased to make funeral arrangements.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Completed legal documentation and signed death certificates.
- Oversaw filing of legal documents.
- Offered counseling and comfort to bereaved family members and friends.
- Implemented pre-need arrangement program for funeral services, which guaranteed specific prices and secured clients' company trust.
- Conducted pre-need consultations to educate clients on available funeral plans.
- Drafted professional correspondence and marketing materials.
- Processed over [Number] death certificates accurately and quickly over [Timeframe].
- Conducted more than [Number] funerals, visitations and memorial services each [Timeframe].
- Obtained information to complete death certificates or burial permits.
- Participated in community activities for funeral home promotions and other purposes.
07/2012 to 10/2013
Hair Salon Manager Hair Cuttery – Glen Allen, VA,
- Promoted client retention through high-quality service and follow through.
- Monitored and tracked salon product contracts and deliveries.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Addressed customer problems quickly and according to service standards.
- Resolved guest complaints.
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Scheduled employees and oversaw customer appointment calendar.
- Scheduled employees and made sure all shifts had adequate coverage.
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Enforced safety procedures in accordance with facility policies and government regulations.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Supervised banking procedures, cash flow and accounting processes.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Arranged, shaped, trimmed and colored hair to achieve desired effect.
- Developed new revenue streams by using social media accounts and strategic marketing activities to entice customers to try salon services.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
Education and Training
Expected in 08/2015 to
Associate of Science: Funeral Service And Mortuary Science
American Academy McAllister Institute of Funeral Services - New York, NY
American Academy McAllister Institute of Funeral Services - New York, NY
- 3.0 GPA
Expected in 05/2013 to
Associate of Arts: Small Business Administration And Management
County College of Morris - Randolph Township, NJ
County College of Morris - Randolph Township, NJ
- Dean's List Honoree
Expected in 06/2006 to
Cosmetology : Cosmetology
Morris County School of Technology - Denville, NJ
Morris County School of Technology - Denville, NJ
- Honor Roll
- Ranked second of class
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Resume Overview
School Attended
- American Academy McAllister Institute of Funeral Services
- County College of Morris
- Morris County School of Technology
Job Titles Held:
- Embalmer
- Funeral Director
- Hair Salon Manager
Degrees
- Associate of Science
- Associate of Arts
- Cosmetology
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