Electronic Training Services Manager Resume Example
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ELECTRONIC TRAINING SERVICES MANAGER
- www.coroflot.com/kingranger
- www.linkedin.com/in/kingranger/
Professional Summary
Multi-talented training and development manager offering nearly 14 years of professionally experience in adult education with focus on logistics and technical training through various types of Learning Management Systems. Expert in designing curricula and training programs aligning with company's and clients' strategic goals, mission and vision while consistently pursuing opportunities to improve service delivery and enhance retention through the implementation of interactivity and emerging technologies. Complex problem-solver with a confident and positive managerial approach and the ability to adapt to any situation.
Skills
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Work History
Electronic Training Services Manager, 05/2016 to Current
General Dynamics – Orlando , FL
General Dynamics – Orlando , FL
- Planned and implemented solutions for technical training of newly hired and existing technicians from a network of nearly 20,000 individuals to meet and exceed service standards set by both the company and the industry.
- Maintained team productivity and quality of training for over 300+ online courses by establishing and maintaining developmental guidelines and procedures with clear milestones and deadlines.
- Analyzed training activities, surveys, and interviews with instructors and trainees to make proactive decisions about program operations.
- Drove operational improvements which resulted in cost savings and improved performance.
- Met yearly departmental goals through effective management of development projects and learning management systems, implemented enhancements to existing training programs, and delivery of new training to both in-house and 3rd party technicians.
Multimedia Developer, 12/2015 to 05/2016
General Dynamics – Portsmouth , VA
General Dynamics – Portsmouth , VA
- Designed and developed multiple training interfaces for Tactical Airspace Integration System IMI courseware.
- Created interactive multimedia training according to project guidelines using Adobe Captivate 8.0, Flash CC 2015, Photoshop, Audition, and Camtasia.
- Coordinated and collaborated with team members to create action list and plans with deadline in order to meet project timelines.
- Augmented and packaged training for standalone playback or SCORM compliance to be used on Blackboard- based LMS.
Multimedia Developer, 07/2011 to 09/2015
Metters, Inc – City , STATE
Metters, Inc – City , STATE
- Designed user interface for 5 different interactive multimedia training courses as well as developed the training lessons using various tools such as Adobe Captivate, Flash, Actionscript 3.0, XML, HTML, Javascript.
- Restructured said user interfaces across 4 separate updates for each project with improved usability.
- Enhanced previous training with new interactions and animations along with creating easier to use interfaces.
- Collaborated with team members to come up with best strategies to deliver the highest quality of product within strict and shortened time lines.
- Pioneered courseware from the ground up integrating a seamless combination of both Adobe Flash and Captivate to create interactive multimedia based training courses and videos.
- Published nearly 200 interactive course modules and technical training videos currently in use by the US Army to train and inform soldiers.
- Edited thousands of hours' worth of audio to optimize sound quality for all projects.
- Delivered all projects on time and beyond the expectations of client.
Interactive Systems Designer/Developer, 09/2007 to 07/2011
Northrop Grumman – City , STATE
Northrop Grumman – City , STATE
- Designed and developed Flash-based training template, modules, and exams for CPP ADAM, AWRDS, and C-RAM training courses.
- Created Heads-Up Display, introduction, and final review for Interactive Virtual Warfare Trainer along with other Unity and Ogre3D based training.
- Edited and assembled audio and images together to create highly interactive 2D multimedia-based training.
- Assisted in the creation of SecondLife based virtual Tactical Operation Center (TOC).
- Generated dynamic promotional presentations and materials for in-person and online demonstrations.
Education
Master of Science: Management Information Systems, 12/2016
University of Alabama in Huntsville - City
University of Alabama in Huntsville - City
- Graduated with 3.9 GPA
Bachelor of Arts: Graphic Design, 12/2005
University of Alabama in Huntsville - City
University of Alabama in Huntsville - City
- Minored in web development
- Graduated with 3.68 GPA cum laude
- Member of Student Ad Federation
- Awarded Silver Addy award in Campaign category
Certifications
Agile Project Management for Instructional Design
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School Attended
- University of Alabama in Huntsville
Job Titles Held:
- Electronic Training Services Manager
- Multimedia Developer
- Interactive Systems Designer/Developer
Degrees
- Master of Science : Management Information Systems , 12/2016
Bachelor of Arts : Graphic Design , 12/2005
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