I am an extremely professional and dedicated individual with more than 10 years of computer & technology based experience; including repair, installation, and maintenance. I am skilled in Real Time Inventory Systems (RTCIS) and very proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications, and hardware.
Troubleshot manufacturing and inspection test equipment on electronic parts of building facilities.Quickly replaced faulty parts and unit wiring and retested systems.Constructed and tested electronic circuits and installed point-to-point wire harnesses and connectors.Designed and implemented electrical equipment, facilities and systems for commercial and domestic purposes.Collaborated with mechanical engineers to resolve product development and maintenance issues.Performed complex calculations to establish manufacturing and installation specifications.Maintained open and effective communications with project teams to increase productivity.Implemented vast knowledge of electronics principles to resolve complex electrical problems.Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.Verified that all equipment was certified and met regulatory requirements.Installed all electrical wiring during remodeling projects.Troubleshooted electrical/electronic control circuits. Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Recommended, selected and helped locate merchandise based on customer needs and desires.Regularly sought opportunities to up sell and add on additional merchandise.Communicated all merchandise needs or issues to appropriate supervisors.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Conducted price checks for cashiers and service clerks.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Safely operated manual and electric pallet jacks.Praised by management for being a fast and efficient worker, requiring little supervision. Broke down heavy pallet loads of cases, boxes and bags.Gave every customer immediate and undivided attention.Stocked, priced, front-faced and rotated merchandise.Maintained knowledge of current product locations.Monitored UPC codes.Managed inventory to achieve targeted gross profit margin.Stocked displays with new and transferred merchandise.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.Processed shipment documents neatly and efficiently for each load.Obtained and maintained proper delivery authorization and pickup documentation.Conducted daily DOT pre-trip inspections according to a set checklist.Retained valid proof of insurance and registration in vehicle at all times.Hooked and unhooked trailers from the tractor and converter dollies.Loaded and unloaded trailers with mechanical freight handling equipment.Maintained records required for compliance with state and federal regulations.Delivered customer orders to homes and places of business within established time frames.Interacted with customers and vendors in a friendly and timely manner.Transported freight from origin to destination in a safe and timely manner.Certified that waste, supplies and material handling equipment were secured prior to operating vehicle on public highways.Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.Conducted emergency roadside repairs, including changing tires, replacing light bulbs and installing fuses and tire chains.Recorded expenses and maintained receipts. Verified that information in the computer system was up-to-date and accurate.Eliminated outdated records by sending the records to be scanned.Selected the most efficient routes in compliance with delivery instructions and fuel policy.Identified inefficiencies and made recommendations for process improvements.Reviewed new customer orders and requests and manually entered data into a centralized database.Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools. Reconciled daily inventory. Completed all necessary customs documents and other paperwork.Exhibited strategic leadership and foresight in support of long-range sales growth.Prepared invoices for all customers in the logistics department at the end of every month.
Managed all aspects of landscaping lawn car business. Discussed design standards and procedures with the directors of design and architecture.Drafted detailed drawings of structures, specifying dimensions and materials needed.Reviewed completed reports, plans, estimates and calculations for accuracy.Acted as lead designer for small site and landscape enhancements, as well as large landscape and hardscape projects. Acted as Project Manager for 100 facilities projects. Assembled components with hand and power tools. Designed multiple lawn and garden beds. 100% Customer Satisfaction Guarantee.
Certified JLG and Man lift Oracle Software -Finished Product and Raw Material Asset Recovery - Recovered $1.2MM in Chep Pallet Losses.
Maintained 99.9% accuracy throughout career. Real Time Control Inventory Systems - scheduled and trained entire warehouse staff for RTCIS project. Responsible for system maintenance and parameter settings. Mainframe Computer Operations Technician / Specialist. Part of a 3 person team designated to create a total recall system for medical products. Certified EMT during this career. Experienced Heavy Equipment Operator. Module Safety Leader and multicultural task force member. Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Computer Programmer, Computer Repair, Computer Operations, Customer Service, Equipment Operator, Fork Lift, Inventory, Inventory Control, Mainframe, Excel, OS, Oracle, PC Hardware, Real Time, Repairs, Safety, Scheduling, Shipping, Software Support, Technician
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