Epic certified ASAP analyst with 15 months build and support experience. Currently working for the LSU Pelican Project. Adept at resolving complex ASAP issues. Critical thinker who addresses support issues quickly and identifies problems using advanced troubleshooting skills.
Clin Admin 200, Clin Admin 300, ADT 300 and ADT 301 currently working on completing project and testing forADT certification.
RN with 20 plus years nursing experience with over 10 years in Emergency Department experience.
Certified MLT with various medical lab experience.
BCA build for all ED in the LSU system. In charge of all changes to workflow engine rules for ASAP. Currently building Pain reminder tool for ASAP that is available in 2012 to meet Joint Commission standards for pain reevaluation. Currently working on testing and project for ADT/Prelude certification. 20 years of nursing experience in various fields. Over 10 years Emergency Department experience.
Currently one of four analyst for the ASAP team. Responsible for BCA build and updates to WER and any other technical issues that arise at the 5 hospitals currently using Epic.
Provided base level IT support to company personnel.Resolved end user complaints and concerns with strong verbal and negotiation skills. Displayed courtesy and strong interpersonal skills with all end user interactions. Maintained composure and patience in face of difficult situations. Referred difficult issues to upper management while maintaining positive rapport with end users. Provided thorough support and problem resolution for end users.
Managed Skilled Care Unit. Responsible for 23 bed unit with 20 FTE. Responsible for budget, staffing and patient care.
Nurse manager of long term care veterans, Responsible for managing LPNs and CNAs.
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Built and maintained successful relationships with service providers and consumers.
Trained new employees and explained protocols clearly and efficiently.
Responsible for providing nursing care to incarcerated youth. Used EHR for all medical documentation.
RN in Emergency room from 1993 to 2000. Transferred to L&D in 2000 became nurse manager in 2001.
Staff nurse in ED started as an nurse tech while in third level of nursing school.
Received BS in Nursing
ASCP Certified as a Medical Lab Technician.
Companies Worked For: