(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity. Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.

  • Operational improvement
  • Supervision
  • RFI Scanners
  • Business operations
  • Planning and coordination
  • Organization
  • Team building
  • Communications
  • First Aid/CPR
  • Customer service
  • Team management
Education and Training
Robert Service High School Anchorage, AK, Expected in 05/1999 High School Diploma : - GPA :
Tennessee Technology Center Jackson, Expected in 04/2008 Associate of Arts : Blue Print Reading - GPA :
Aetna Inc. - EDI Specialist
Apopka, FL, 05/2019 - Current
  • Improved reliability of supply chain software, systems, database and order processing.
  • Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
  • Maintained quality-focused performance benchmarks and schedules when directing project teams.
  • Accurately and efficiently responded to over [Number] daily requests.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Tracked all changes in computer system to keep records current and accurate.
  • Managed daily delivery and work schedules to maximize coverage.
  • Applied consultative approach to collect information on customer service, account and technical concerns.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Prioritized workloads to meet customer needs and maintain established deadlines in fast-paced [Type] environment.
Mi-Tech - Utility Technician
Venice, FL, 04/2016 - 03/2019
  • Completed scheduled preventive maintenance duties, such as [Type].
  • Assisted [Number] sorters by loading trucks with assigned packages for [Number] routes.
  • Shrink wrapped products on over [Number] pallets per day using [Tool].
  • Safely drove and positioned [Type] and [Type] trucks at shipping and receiving docks to speed up loading times by [Number]%.
  • Entered all shipping order and code date information into warehouse computer using [Software] to maintain accurate, up-to-date files.
  • Maximized truck space by loading efficiently.
  • Returned unused or empty pallets back to correct warehouse space.
  • Prepared shipments for pickup by labeling and weighing packages.
  • Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
  • Loaded [Type] truck with forklifts to drop freight.
  • Unloaded initial shipments and placed on correct delivery trucks.
  • Filled in and organized partial pallets.
Parker-Hannifin, Corporation - Second Shift Supervisor
New Ulm, MN, 03/2011 - 03/2016
  • Accurately and efficiently responded to over [Number] daily requests.
  • Assisted [Number] sorters by loading trucks with assigned packages for [Number] routes.
  • Operated [Tool] to scan over [Number] packages per day to verify proper shipping information.
  • Used ladders and pallet jacks to load and unload merchandise weighing up to [Number] pounds.
  • Corrected pallets of damaged or mislabeled products through [Task] and [Task].
  • Safely drove and positioned [Type] and [Type] trucks at shipping and receiving docks to speed up loading times by [Number]%.
  • Consulted with department supervisors and [Type] teams to evaluate needs and discuss corrective actions for individual concerns.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Documented production volume, materials consumption and quality issues in [Software] to keep management well-informed and support proactive planning.
  • Utilized tracking systems and documentation to trace cargo on its route.
  • Reduced process lags by efficiently monitoring all inventory receipts and promptly processing changes.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.

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School Attended

  • Robert Service High School
  • Tennessee Technology Center

Job Titles Held:

  • EDI Specialist
  • Utility Technician
  • Second Shift Supervisor


  • High School Diploma
  • Associate of Arts

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