(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Enthusiastic, hardworking, and self-motivated individual with excellent interpersonal skills. Committed to continual performance development in the workplace.
Microsoft Windows AS400 Gentran, GIS & SI. SQL/Oracle
COOP University Of Colombia , Expected in Bachelor's Degree : Business Administration - GPA : Business Administration
, Expected in ATG Learning ITIL Foundation Certificate : - GPA :
- EDI Developer
Stormville, NY, 01/2014 - Present
  • Verizon Telematics.
  • Participated in system documentation including High Level System Design, System Mapping, Gap Analysis, Detailed Functional Design and Detailed Technical Design.
  • Monitor EDI production systems and operations and take appropriate actions to resolve system failures.
  • Developed test plans and test cases as well as executed them for unit testing, integration testing and regression testing.
  • Performed the collection, analysis, design and documentation of functional requirements.
  • Attend project meetings for specific trading partners and system changes and disseminated information to the team that involved priority setting and distribution of work.
  • Identified ways to enhance performance management and operational reports related to new business implementation processes.
  • Collect, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation.
  • Ensure that requirements meet acceptance standards.
  • Troubleshoot and resolve EDI processing issues for internal and external customers Maintain EDI documentation such as work instructions and procedures.
  • Develop business processes for inbound and outbound transactions using BPML.
  • Perform root-cause analysis of production issues Complete knowledge of the entire Software Development Life Cycle including Development, Design, Business Implementations, Procedures and Guidelines.
  • Work with customer and staff as appropriate, develop resolution, implement and/or coordinate corrective actions, advises team members of status, complete post mortem to develop preventative measures.
  • Participate in integration testing, system testing, end to end testing to ensure that the solution(s) meet expected requirements.
  • Migrated maps and BPs from GIS 4.3 to SI 5.2.
  • Review any EDI non-compliance documents and follow up with data provider for next actions.
  • Perform maintenance and system health tasks on SI servers.
  • Create Implementation design documents which details each file exchanged along with mapping requirements and data flow diagrams.
  • Involved extensively in Implementing QA Test Plans, Documentation, Testing, Verification and Validation processes.
  • Environments: GIS 4.3 and SI 5.2.
A. Duie Pyle, Inc - EDI Analyst
Miami, FL, 01/2007 - 01/2014
  • Identified ways to enhance performance management and operational reports related to new business implementation processes.
  • Interfaced with executives, senior management, and clients within and outside the organization.
  • Communicate changes, enhancements, and modifications of business requirements.
  • Thorough understanding of the Software Development Life cycle (SDLC) including various concepts such as Requirement Gathering, Development and Integration Testing.
  • Develop business processes for inbound and outbound transactions using BPML.
  • Gather functional requirements and business case, define scope, and specifications for development.
  • Migrated maps and BPs from GIS 3.1 to GIS 4.3.
  • Analyze business case scenario and apply trading partner rules for the transaction flows.
  • Directed the complete design, development and implementation of 940, 404, 417, 856, 204,322, ANSI EDI X12, flat files and tab delimited maps for various trading partners.
  • Setup process schedules to automate the translation and transmission of documents.
  • Communicate with partners and internal users to diagnose and resolve issues regarding data exchange.
  • Gather and document business requirements and establish scope of work.
  • Responsible for the day to day production support, configuration and monitoring daily error reports and coordinate/perform error resolution.
  • Analyze and resolve reported production issues and other EDI errors.
  • Develop support documentation and training materials for production implementation.
  • Train personnel where needed on the implementation processes/procedures.
  • Work with Project Team for various EDI activities including: trading partner communications such as FTP, SFTP, MQ and AS2, translation and communication errors, mapping changes and problem investigation.
  • Worked with teams to upgrade the software from GIS 4.3 to SI 5.2.
  • Coordinate implementation and testing of exchanges with partners.
  • Contribute to the development of project timelines and the definition and documentation of user requirements including review phases, level of effort and duration of requirements and Management activities.
  • Research and recommend technical needs to management in order to provide the most efficient and effective system for the organization.
  • Define project requirements by meeting with management, end users and Customers in order to gain a thorough understanding of project or project task needs, providing technical direction during all stages of the project.
  • Write SQL queries for loading and extracting data from tables as per business requirements.
  • Responsible for system testing and assisting in the client's user acceptance testing (UAT).
  • Communicate status of projects and identifies issues affecting overall ability to complete tasks on schedule.
  • Acted as Liaison between Business and IT Partners across multiple business functions to align Business Environments: GIS 3.1, 4.2, 4.3 and SI 5.2 Data Bases: SQL Server 2005 and 2008, Oracle SQL Developer.
1-800-Flowers.Com, Inc. - EDI Specialist
Akron, OH, 01/2004 - 01/2007
  • Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process.
  • EDI database maintenance and administration.
  • Set-up new EDI trading partners and manage testing and compliance.
  • Communicate with Customer Service and update EDI errors.
  • Run daily ASN acknowledgement report for missing, rejected and error transactions.
  • Update EDI database for cross reference.
  • Coordinate testing and implementation.
  • Analyze business and systems needs in terms of functional and technical requirements.
  • Maintain errors on QRS system manager.
  • Produce clear documentation and communication of project analysis and requirements.
  • Provide support and coordinate resolution of issues such as root cause analysis and appropriate escalation as needed.
  • Communicate with warehouse regarding shipment of items and customer orders.
  • Perform system maintenance tasks.
  • Define the data input, processing and output requirements associated with system and data interfaces needed to satisfy the business requirements.
  • Answer, assist users and Help Desk calls.
  • Communicate with vendors regarding 810s, 850s and 856s errors.
  • Reply to requests from users for EDI verification, UPC queries and system maintenance/updates Provide technical and functional support for AS400 users.
  • Translate user's requests into application system solutions.
  • Analyze system user requirements to define and design system configuration, enhancements, and modifications.
  • Ensure all maps and processes are up to date with all trading partners' requirements.
  • Verify that data was received, translated in Inovis and mapped into the AS400.
Fluent in Spanish
AS400, automate, business case, Develop business, client, clients, Customer Service, Data Bases, database, direction, Documentation, EDI, senior management, FTP, Functional, Gentran, GIS 3.1, GIS 4.3, GIS, Help Desk, ITIL, meetings, exchange, Microsoft Windows, next, Oracle, Developer, Oracle SQL, performance management, personnel, processes, project analysis, QA, Requirement, Research, SDLC, servers, Software Development, Fluent in Spanish, SQL, SQL Server, system configuration, System Design, system documentation, tables, training materials, translation, transmission, Troubleshoot, upgrade, Validation

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  • ATG Learning ITIL Foundation Certificate

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