Highly entrepreneurial, goal-oriented and experienced Business Development Solutions Manager with 7+ years of building relationships in the payment industry that bridge the gap between the acquirer, bank and merchant. Ability to build rapport and form business relationships at all levels (C/VP/Directors) in new net accounts of all sizes.
Provide value to my clients and share industry challenges that are relevant and relate those back to their business. These principles: value, consultative, and providing strategic solutions to executives, have transformed into significant partnerships that lead to larger revenue streams and larger ROI.
A “Start-up” eCommerce company to serve customers as well as business-to-business and drop shipping customers by selling consumer electronics and gadgets. www.goprotech.mobi
·Responsible for SEO content: Google Analytics, Visitors Traffic Real Time Statistics and HubSpot for WordPress (keywords, page ranking, generate leads, content optimization, marketing analytic).
·Manage payment gateway Pro PayPal and WooCommerce Amazon Simple Pay Gateway, online platform support ClickDesk Live Chat, social-online media marketing Easy Social Share (support for Facebook, Twitter, Google+, Pinterest, Whatsapp, Email).
·Administer and audit orders, coupons, sales (by date, product, category, customer list), day-to-day inventory and routinely conduct live traffic for security problems (bots, crawlers, illegal log-in attempts).
A company based at Puerto Rico and the Dominican Republic specializing in financial/non-financial plastic cards, contactless payment, digital currency, NFC/RFID+ mobile payment/marketing solutions for retailers, and unattended markets.
·Responsible for partnering with both External and Internal Stakeholders of ABNote North America and Perfect Plastic Printing to jointly develop and introduce patented plastic cards at the Dominican Republic.
·Successfully generated new business accounts by producing 150,000 Scotiabank Visa debit cards, 100,000 Soluciones Scotiabank store cards (Ferreteria Americana & Grupo Corripio) and 200,000 Banco BHD Visa debit cards within the first six to 12 months of operations at Santo Domingo.
·Accomplished over $250,00.00 in sales revenue during the first year for Smart Profitable Solutions.
·Developed market awareness at Puerto Rico and the Dominican Republic thru presentations, proposals, newsletters and media press interviews (Almuerzo de Negocios, Raices TV) to help demonstrate the value of ViVOtech's RFID/NFC proximity payments and Quisk's mobile digitized payment solutions to all ecosystem partners and end-users.
·Identified untapped mobile p2p cash markets for the unbanked business model at Puerto Rico and the Dominican Republic.
·Experienced in managing projects through a Software Development Lifecycle (SDLC) process, irrespective of project management methodology (Agile or Waterfall) being used.
First ISP (Internet Service Provider) located at Puerto Rico to introduce an accelerated connection called “Packet Explosion” to maximize bandwidth speed.Process Management:
·Responsible for providing support and guidance in the development and administration of HR operations, programs, policies and procedures, processes (new hire orientation, unemployment, verification of employment).
·Played a key role in the testing and successful launch of a new HRIS/HRMS “ADP/PC for Payroll”. This testing allowed me to become a subject matter expert and was able to provide support to other HR teams (Benefits, Compensation and Talent Management).
·Ensured legal compliance by monitoring and implementing applicable human resource federal and local employment laws required by the commonwealth of Puerto Rico on employee relations issues to include discipline, policies and procedures interpretation, harassment and discrimination, HR compliance, background checks, FMLA, ADA, Workers' Compensation, Wage and Hour Law, I-9 compliance, etc.
Puerto Rico Income Tax Administrative System's application was the heart of the local government income tax collection system for individuals and corporations at Puerto Rico.
·Owned/managed entire life-cycle from project inception through release to operations (including all related functions such as, Quality Assurance testing, documentation and training).
·Coordinated all phases of product/project configuration, deployment process and communicate status to management.
·Collaborated with Requirements Analysis team to review defined project goals and deliverable that support business objectives; complete with dependencies and milestones.
·Teamed-up with various group project leaders to evaluate resources needed, monitor and track project tasks in order to achieve PRITAS objectives.
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