Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

To obtain a position that allows the opportunity to maximize my experience and to secure a career that utilizes my skills to heighten the personal involvement of internal and external customers.

  • Reliable
  • Effective commination skills
  • Flexible schedule
  • Outgoing and friendly
  • Organized
  • Time management skills
  • Effective leader
  • Logistics oversight
  • Safety standards
  • Database documentation
  • Mentoring and training
  • Decision-making
  • Communication
  • Problem resolution
  • Training & Development
  • Working collaboratively
  • MS Office
  • Maintenance & Repair
  • Computer skills
  • Time management
  • Planning
  • Multitasking
  • Planning production
  • Budget controls
11/2018 to 02/2021
Ecommerce/Shipping/Inventory Control Manager International Institute Of New England Manchester, NH,
  • Ecommerce Shipping and Inventory Management /,.
  • Oversee customer service for product orders.
  • Customer Service emails in Zendesk.
  • Oversee customer accounts, changes to orders and cancellations.
  • Oversee and assist with all website, wholesale, workshop pallets, Event Dept.
  • Order shipping.
  • Maintain Chargebacks in Shopify.
  • Process website order returns received and execute customer refunds.
  • Create Amazon and CD Baby orders in InfusionSoft.
  • Assist USPS daily package drop-offs, and other carrier services as need.
  • Assist Daily pickup of Company mail at Post Office.
  • Review weekly Stock Alerts.
  • Maintain inventory stock levels and counts - alert manager when levels are a minimum or foresee a need to order earlier than stock alerts.
  • Adjust Stock Alerts to current sales needs.
  • Oversee inventory stock in Summer Kitchen.
  • Perform monthly inventory counts.
  • Receive product inventory – enter quantities in Shopify.
  • Report damaged good items and adjust in Shopify after IS Invoice has been created.
  • Oversee Shopify shipping module and order postage as needed.
  • Keep a well-balanced shipping supply stock of boxes, packing materials, tape, etc.
  • Oversee, count, pack, receive back, restock and fill out Event Check Sheet as needed for pallet orders.
  • Keep a well-organized inventory warehouse.
  • Managed a new fulfillment Center for our products on their Mason hub website along with resending supplies etc.
  • Designed clothing Charts for their new website.
  • Assisted with pickup products from a different location from vendors.
  • City press pickups.
11/2014 to 10/2018
Private Nanny Janet Mustoe City, STATE,
  • Have an affectionately cared for four children, ages 2 to 6, for over four years.
  • Plan individual activities for each child based on age and skill level.
  • Sparked creativity and imagination by helping the children learn new things each day.
  • Promoted good behavior by using positive reinforcement.
  • In charge of transportation to and from school, doctors’ appointments, and other daily needs.
  • Administered medication and minor first aid to sick or injured children.
  • I can effectively prioritize work that needs to be done and completing in a timely manner with frequent interruptions.
  • Responsible for maintaining a clean household every day, including laundry, sweeping, mopping, dishes, and, bathrooms.
  • On a daily basis, I am in charge of planning well-balanced and nutritious meals for the children.
  • Answer phone calls, taking messages and relaying them to my boss on a daily occurrence.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
01/2012 to 06/2015
Equine Daily Care Provider/Personal Trainer Gye City, STATE,
  • Mucked out stalls to remove waste and debris and keep conditions sanitary.
  • Cared for and groomed 6 horses each day.
  • Turned out horses to promote optimal exercise and health.
  • Trained 2 colts along with the proper process of selling them love everything about the equine industry + put 200% into everything.

* If I could I would be working for free just to be happy every day is paid in my book just to be around what I love! Horses are my passion and always will be it's just in my blood!

09/2014 to 12/2014
Manager of Operations Sherwood Forest Farms (Seasonal) City, STATE,
  • I would manage employee’s ensuring they were doing their jobs correctly and efficiently.
  • Answer staff’s questions and provide information on procedures or policies.
  • Resolve staff’s complaints.
  • Stock supplies, to ensure that employees had the necessary supplies to ensure hourly quota was met.
  • Once wreaths are completed, I would package them in a timely manner, putting them secured totes for shipping.
  • Ensure our quota was met for all orders and shifts.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Supervised, and evaluated over 16 employees in the Warehouse
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Oversaw team of 16-19 members focused on continuous improvement processes.
  • Supervised 16-19 employees in huge warehouse for Seasonal Wreath making company.
09/2010 to 06/2013
Office Assistant/Volunteer/TA Tenino High School City, STATE,
  • Answer incoming calls, returning calls, and retrieving voicemail.
  • Sending faxes, copying documents sending to file.
  • Resolving customer questions and concerns, address customer issues.
  • Review and sort mail.
  • Send mail to the correct teachers and office assistants.
  • I utilized the correct policies, forms, letters, and file documents that is used for updating information in the Tenino High school computer systems.
  • Research, analyze, and identified key points to produce reports on activities and work efficiencies.
  • Present data and identify trends to teachers and other office assistants.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Answered phone calls an taking message's daily and pleasantly welcomed visitors to office.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Dispersed incoming mail to correct recipients throughout office.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Processed managers paperwork efficiently to support smooth office procedures.
Education and Training
Expected in 2013
High School Diploma:
Tenino High School - Tenino, WA,
  • Completed coursework in WoodShop, and in Agricultural Science
  • Nominated top (Class Clown) In High School
  • 3.5 GPA
Expected in
Bachelor of Science: Equine Studies
Post University - Waterbury, CT

Straight (A+) Student

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School Attended

  • Tenino High School
  • Post University

Job Titles Held:

  • Ecommerce/Shipping/Inventory Control Manager
  • Private Nanny
  • Equine Daily Care Provider/Personal Trainer
  • Manager of Operations
  • Office Assistant/Volunteer/TA


  • High School Diploma
  • Bachelor of Science

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