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Ecommerce Personal Shopper Resume Example

Resume Score: 80%

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KV
ECOMMERCE PERSONAL SHOPPER
Summary
Skills
  • Physical stamina
  • Customer service
  • Team member motivation
  • Public interaction
  • Communications
  • Inventory management
  • Safety awareness
  • Certified forklift operator
  • First Aid/CPR
  • Customer-focused
  • Communication and presentation
  • OSHA training
  • Equipment operations
  • Materials movement
  • Safety procedures
  • Organization
  • Relationship development
Experience
11/2018 - CurrentEcommerce Personal Shopper Wal-Mart Stores Inc. | Woodburn, OR
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
  • Listened to customer needs to identify and recommend optimal shopping experience.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
02/2016 - 11/2018Stand-Up Forklift OperatorWal-Mart Distribution Center | Sparks, NV
  • Documented movements using computer tracking systems.
  • Conducted inventory transactions using scanner gun.
  • Sustained forklift functionality by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
  • Inspected lifts before usage to prevent damage to goods.
  • Collaborated in team environment to maintain high levels of productivity.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Operated equipment with focus on safety and efficiency.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Demonstrated knowledge of industry best practices and company protocols to maintain workplace safety and efficiency.
  • Accurately received, stored and shipped products safely and efficiently.
  • Maximized team efficiency by using equipment such as [Type] and [Type] to move materials.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Tied and secured loads to prevent shifting or damage to items.
  • Transported material to correct locations and documented inventory changes.
  • Safely operated powered equipment, including [Type], [Type] and [Type] to move, locate, stack and count products.
  • Monitored counts, weights and measures to verify accuracy.
  • Maintained current forklift training and certification as required by company policies.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Secured loads on pallets to minimize damage and worker injuries.
  • Immediately reported any safety and quality issues to management.
  • Filled out inspection logs at beginning of each shift.
  • Reviewed equipment for defects and performed repairs or maintenance tasks.
02/2013 - 02/2016Overnight Modular Team AssociateWal-Mart Stores Inc. | Sparks, NV
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Used [Software] system to locate merchandise in inventory for shelf restocking.
  • Assisted customers based on currently available product, promotional and policy information.
  • Picked up all boxes and related trash from sales floor.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
10/2011 - 02/2013Delivery DriverRound Table Pizza | Reno, NV
  • Processed payments by accepting cash, checks and credit card payments.
  • Presented customers with bills and receipts and collected payments for goods delivered.
  • Cold called more than 45 customers per week to solicit business opportunities and offer services.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Opened kitchen each shift by preparing ingredients, equipment and workstations to meet day's needs.
  • Maintained organized, clean and sanitized work areas to meet company and regulatory requirements.
  • Cleaned utensils, dishes and glasses for customer use.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Satisfied customers by quickly and accurately handling and preparing orders.
Education and Training
Some College (No Degree): General Studies
Chemeketa Community College | Salem, OR
06/2011High School Diploma
North Valleys High School | Reno, NV
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wal-Mart Stores Inc.
  • Wal-Mart Distribution Center
  • Round Table Pizza

School Attended

  • Chemeketa Community College
  • North Valleys High School

Job Titles Held:

  • Ecommerce Personal Shopper
  • Stand-Up Forklift Operator
  • Overnight Modular Team Associate
  • Delivery Driver

Degrees

  • Some College (No Degree) : General Studies
    06/2011 High School Diploma

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