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ECommerce Manager Resume Example

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ECOMMERCE MANAGER
Summary

Proven skills in leading and optimizing all facets of online retail operations (eCommerce Marketplaces). Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. Accomplishments include increasing sales each year. Skilled at delivering exceptional service to customers and building loyal base.

Skills
  • Amazon, E-Bay & Walmart Marketplace
  • Fishbowl Inventory
  • Magento
  • Sellbrite
  • PHP programmer certification
  • Business analysis
  • SQL
  • Demand Planning
  • Supply chain management
  • Data Analysis, Team Management
  • Data Entry, Visual Studio
  • Data Management
  • Logistic
  • Inventory Management
  • Merchandising/Replenishment Planning
  • C+
  • Microsoft Office
  • Online Marketing
  • Order Management
  • Crystal Reports
  • HTML/PHP/CSS
  • Coding
  • Programmer
  • Shipment coordination
  • Sales expertise
  • Pricing adjustment
  • Customer service
  • Planning and coordination
  • Process improvement
Experience
06/2020 - Current
Cms Energy - Royal Oak , MIECommerce ManagerMagentoli>
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Directed planning and procurement of raw materials, scheduled production jobs and coordinated logistics.
  • Enhanced supply chain processes at all levels, including strengthening planning procedures, organizing schedules and maintaining records.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Prepared market forecast reports and incorporated key indicators of market trends into presentations to team members and managers to instill understanding of campaign context.
  • Cooperated with sales and marketing divisions to develop implementation plans for new demand generation strategies, providing guidance and gathering feedback on approaches.
  • 08/2017 - 02/2020
    Cms Energy - West Olive , MIEcommerce Manager
    • Using Statistical methods to analyze data and generating useful business reports.
    • Working with the management team to create a prioritized list of needs for each business segment.
    • Recommending new ways to save money by streamlining business process.
    • Using data to create models that depict trends in the customer base and customer population as a whole.
    • Create and maintain queries against system data.
    • Working with departmental managers to outline the specific data needs for each business analysis project.
    • Manage formula life cycle, which involves updating overall formula status, site-specific status, and start/stop ship dates from plants.
    • Exhibit business maturity in handling confidential information.
    • Implemented, maintained and managed the rate of data entry into systems.
    • Used advanced Excel functions to generate spreadsheets and pivot tables.
    • Establish and maintain data integrations.
    • Monitor seller performance, and maintain required minimum metrics 13) Ensure same day dispatching of orders by warehouse 14) Reconcile Amazon inventory activity in 3rd party warehouses.
    • Creating cases with Amazon for FBA removals orders.
    • Identify product, service, and marketplace issues and resolve them timely.
    • Recommend merchandising opportunities to improve inventory turnover.
    • Provide proactive feedback to the team for continuous improvement of the company's product offerings, and competitive positioning 19) Working with and report to the CEO and other executive team members to identify and support the development of strategic alliances and new opportunities for growth.
    • Experience in creating strategic plans within the space for brands and sellers on different marketplaces that helps in creating brand awareness, sales growth, and consumer trust.
    • Experience in understanding of product demand and supply chain management
    • Skilled in Amazon Advertising (Sponsored products, PPC, Headline Ads, etc) to create campaigns within a set budget to grow client's accounts.
    • Handled all aspects of business, including accounting, purchasing and web design.
    • Worked with vendors and supply distributors to negotiate bulk discounts.
    06/2016 - 10/2016
    Aero Controls Inc - Auburn , WASystems Analyst
    • Developed, Design and create crystal reports, Working on SQL queries, Testing the Real Time Systems, Real Time tasks related to excel to fix the bug.
    • Analyzed system vulnerabilities and collaborated with IT and business teams to eliminate vulnerabilities in support of internal and external audits.
    • Expanded systems with new features and structural components.
    • Maximized information sharing by optimizing interface linking different computer systems.
    • Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets.
    01/2015 - 05/2015
    Webmyne Ltd India - City , STATEPHP Programmer
    • Determined job priorities for multiple projects and communicated sequencing, priorities and timelines to entire team.
    • Reviewed project specifications and devised solutions for use across multiple websites.
    • Delivered end-user training allowing staff to make easy updates and maintenance to website without developer assistance.
    • Participated in pre-project analysis and technical assessments to develop user-friendly interface and correct functionality to meet business objectives.
    • Reviewed information and elements regularly on websites and pages for accuracy and functionality.
    • Conducted full life-cycle software development in multiple software environments.
    Education and Training
    06/2017
    American Collage of Commerce & Technology CityMaster of Science: Computer Information System
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    Resume Overview

    School Attended

    • American Collage of Commerce & Technology

    Job Titles Held:

    • ECommerce Manager
    • Ecommerce Manager
    • Systems Analyst
    • PHP Programmer

    Degrees

    • Master of Science : Computer Information System

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