LiveCareer-Resume

ecommerce coordinator resume example with 19+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Become a key contributor in an environment that fosters growth, encourages creativity and embraces individual strengths.
Skills
  • MAC OS, MS Office Suite and Oracle Database
  • Proficient in Jive collaborative software
  • Experience in Photoshop
  • Experience in Rally project software (now CA Technologies)
  • Familiar with content management systems (Drupal, WordPress)
  • Familiar with social media marketing
  • Ability to prioritize tasks while under tight deadlines
Accomplishments
Experience
ECOMMERCE COORDINATOR, 04/2016 - Present
Brunswick Corp. Mchenry, IL,
  • Oversee online portion of business including Amazon and Jet.
  • Coordinate with company staff, distributors, and customers to maximize efficient processing of online business.
  • Anticipate and quickly resolve any errors.
  • Assist/advise owner on marketing and operational strategy (e.g., social media, personnel management).
  • Coordinate benefits for company.
SENIOR LEARNING COORDINATOR, 01/2014 - 05/2015
Adp Florence, KY,
  • Helped determine strategy for department initiatives (e.g., eLearning strategy for training courses).
  • Lead department projects and initiatives (e.g., selected online books vendor / coordinated implementation and rollout).
  • Owned corporate library - managed processes and communications associated with the company's physical library including budget and book purchases, streamlining communication with users, performing analysis of existing and proposed inventory (e.g., relevancy of technical books), investigated improvement options (e.g., book group automation).
  • Created and edited department content and communications (e.g., R&D Learning & Development newsletter).
  • Participated in or lead other L&D cross-department projects (e.g., centralization of Learning & Development departments across the company, R&D Mentor Program).
  • Utilized a combination of Kanban and Scrum project methodologies and Rally software to assist in project completion.
SENIOR OPERATIONS COORDINATOR, 10/2012 - 01/2014
Cardinal Logistics Management, Inc. Oklahoma City, OK,
  • Coordinated R&D Mentor Program pairing process and program rollout.
  • Coordinated events for the Global Operations team.
  • Assisted Global Operations Director with travel coordination and special projects.
  • Helped create process for utilization of the global travel calendar/repository for R&D travelers.
OPERATIONS SUPPORT, 04/2011 - 10/2012
Swift Refrigerated New Boston, MI,
  • Planned/executed department and cross-departmental events.
  • Tracked headcount changes for department; reported hires/attritions to R&D Operations.
  • Owned performance review reporting, promotion planning, and digital and intern offer tracking.
  • Management of Vice President's calendar, email, action requests, and travel.
  • Compilation & "wordsmithing" of documents/communication.
  • Information gathering for presentations.
  • Speech drafting/editing.
PRODUCT MANAGER, 04/2010 - 04/2011
Stanley Black & Decker, Inc. Honolulu, HI,
  • Managed product categories for photo albums, collegiate-licensed items, functional wall systems, and other items.
  • Worked with intermediary to source production facilities, negotiate product pricing and manage the transition from initial concept to physical product ensuring design and functional integrity.
  • Collaborated with marketing and design team to conceptualize and develop consumer products for retailers such as Kohl's, Wal-Mart, Target and Bed, Bath & Beyond.
  • Successfully launched entire collegiate line into Kohl's.
  • Educated and accompanied sales team to present new products to existing and potential customers.
  • Worked with design team to create graphics and copy for customer email blasts.
  • Implemented digital marketing strategy to increase brand awareness and generate end-consumer interest.
SALES SUPPORT SPECIALIST, 10/2007 - 04/2010
Tegna Norfolk, VA,
  • Generated monthly sales reports and presentations using Oracle database, Word, Excel, and Power Point.
  • Created/edited marketing collateral images with Adobe Photoshop.
  • Managed product attributes data, product digital assets for global item synchronization.
  • Created and documented standard operating procedure for departmental tasks.
  • Provided direction and support to distribution centers.
  • Monitored timekeeping for 90+ PrimeSource Merchandisers servicing Home Depot.
ASSISTANT RETAIL MANAGER, 01/2006 - 10/2007
Wegmans Food Markets, Inc. Leesburg, VA,
  • Planned corporate and in-house events.
  • Created incentives and contests to motivate sales team and increase inventory sell-through.
  • Managed visual appearance of store and merchandise to maximize sales.
  • Conducted interviews.
  • Processed and trained new hires.
  • Created presentations and conducted training sessions and support for all associates.
  • Conducted monthly staff meetings.
  • Managed employee schedule and communications.
SALES ASSOCIATE / MAKE-UP ARTIST, 08/2001 - 01/2006
Petsmart Duluth, GA,
  • Planned and implemented corporate events, maintaining both MAC and Nordstrom image.
  • Managed visual merchandising, maintaining high visual standards for brand.
  • Provided exceptional product knowledge, expertise and education to clients.
ASSISTANT STORE MANAGER, 12/2000 - 07/2001
Captech Richmond Reston, VA,
  • Planned and tracked sales, consistently running an increase over prior year's sales figures.
  • Managed human resources, responsible for paperwork, hiring, and training employees.
  • Managed employee schedule for up to sixteen employees.
  • Managed visual merchandising.
VISUAL DESIGNER, -
NATIONAL INSTRUMENTS City, STATE,
  • R&D GLOBAL OPERATIONS MAY 2015 - APRIL 2016 Worked with subject matter experts and learning designers to maximize the quality and learning transfer of training materials in R&D.
  • Coordinated migration of static learning and development website content over to a new collaborative content and work tool (Jive software); Created process for maintaining and refreshing content.
  • Created new interface design and categorization for R&D Learning & Development's new department communication hub (on Jive).
  • Evangelized as a template to other L&D departments across the company, gaining agreement on adoption as a standard for all L&D departments.
  • External departments began adopting template as well.
  • Reviewed and edited outgoing communications (written and visual) to larger audiences to ensure messaging was received clearly and reflected our team brand.
  • Completed ad hoc requests for visual content or direction (e.g., visuals for the new L&D department structure).
Education and Training
: , Expected in DEC 2000
-
UNIVERSITY OF NORTH TEXAS - ,
GPA:
Status -
Bachelor of Science: Business, Expected in
-
School of Merchandising - ,
GPA:
Status - Business
Skills
photo, Photoshop, Adobe Photoshop, ad, automation, benefits, book, budget, CA, concept, content, content management, clients, direction, drafting, Drupal, editing, email, training employees, functional, graphics, hiring, hub, human resources, image, interface design, inventory, MAC, MAC OS, Director, marketing strategy, marketing, marketing collateral, meetings, Mentor, messaging, Excel, MS Office Suite, Power Point, Word, migration, newsletter, Oracle database, personnel management, presentations, pricing, processes, promotion, quality, reporting, sales, sales reports, Scrum, Speech, strategy, training materials, visual merchandising, website content, written

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Resume Overview

School Attended

  • UNIVERSITY OF NORTH TEXAS
  • School of Merchandising

Job Titles Held:

  • ECOMMERCE COORDINATOR
  • SENIOR LEARNING COORDINATOR
  • SENIOR OPERATIONS COORDINATOR
  • OPERATIONS SUPPORT
  • PRODUCT MANAGER
  • SALES SUPPORT SPECIALIST
  • ASSISTANT RETAIL MANAGER
  • SALES ASSOCIATE / MAKE-UP ARTIST
  • ASSISTANT STORE MANAGER
  • VISUAL DESIGNER

Degrees

  • Bachelor of Science

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