Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Skills
Natural leader
Organized
Strategic thinker
Top-rated sales performance
Personnel management
Talented multi-tasker
Flexible thinker
Quick learner
Team player
Detail-oriented
Energetic and driven
Excellent work ethic
Self-motivated
Recruitment/staffing
Excellent time management
Creative problem solver
Strong client relations
Work History
eBay Store, Owner/Operator, Current - Current Cort Business Services – Houston, TX, Own and operate eBay store, specializing in collectible, hard-to-find, and one-of-a-kind items.
Posted growth each year in both sales volume and profitability
Earned Top Seller award status within first six months
Earned PowerSeller award status with first year
Responsibilities include:
Choose buying assortment
Photograph and list items using enticing merchandising tactics and strong, accurate descriptions
Perform accounting duties such as inventory tracking and paying vendors in a timely manner
Manage 2000+ listings at any given time
Ship packages in a timely, accurate, and cost effective manner
Set up and manage accounts using various vendors for shipping supplies
Provide outstanding service both during and after the sale
Maintain customer satisfaction with a 5-star rating and 100% positive feedback
Reading Incentive Program Chairperson, Current - Current Performance Food Group – Monroe, LA, Revamped entire Reading Incentive Program, growing the participating sponsors from 5, to 30, and growing the student participation from an average weekly count of 35, to over 250.
Home/Family Manager, Current - Current Wruck Family Home – City, STATE, Perform all duties associated with raising a family and managing a home.
Furniture Sales Consultant, Current - Current Homelife Furniture – City, STATE, Performed all duties related to big-ticket furniture sales and individualized customer care, working on a commission-only basis, under strict and aggressive sales goals.
Custom In-Home Decorating Consultant, Current - Current Sears – City, STATE, Gathered customer leads through store exposure, traveled to client homes to interview, and learn needs, measure windows, suggest solution, work up price quote, order goods, and see through installation.
Assistant Manager, Current - Current Dress Barn – City, STATE, Interviewed, hired and trained new employees, opened and closed store, created weekly schedules, and performed all duties of the retail store operation.
Commissioned Fashion Sales Consultant, Current - Current J.C. Penney – City, STATE, Applied all aspects of one-on-one selling and individualized customer service in the retail fashion industry, while effectively working within established sales goal.
Education
Bachelor of Arts: Interior Design/Textiles, Expected in - College of St. Benedict - St. Joseph, MN GPA:
Bachelor of Arts: Business Administration/Marketing, Expected in - College of St. Benedict/St. John's University - St. Joseph, MN/Collegeville, MN GPA:
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