Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Top-rated sales performance
Energetic and driven
Excellent work ethic
Excellent time management
Creative problem solver
Strong client relations
eBay Store, Owner/Operator2008
to 2014 Self-Employed – Maple Grove,
MN Own and operate eBay store, specializing in collectible, hard-to-find, and one-of-a-kind items.
Posted growth each year in both sales volume and profitability
Earned Top Seller award status within first six months
Earned PowerSeller award status with first year
Choose buying assortment
Photograph and list items using enticing merchandising tactics and strong, accurate descriptions
Perform accounting duties such as inventory tracking and paying vendors in a timely manner
Manage 2000+ listings at any given time
Ship packages in a timely, accurate, and cost effective manner
Set up and manage accounts using various vendors for shipping supplies
Provide outstanding service both during and after the sale
Maintain customer satisfaction with a 5-star rating and 100% positive feedback
Reading Incentive Program Chairperson2009
to 2014 Rush Creek Elementary School – Maple Grove,
MN Revamped entire Reading Incentive Program, growing the participating sponsors from 5, to 30, and growing the student participation from an average weekly count of 35, to over 250.
to 2014 Wruck Family Home – Maple Grove,
MN Perform all duties associated with raising a family and managing a home.
Furniture Sales Consultant1992
to 2000 Homelife Furniture – Bloomington, MN/Roseville,
MN Performed all duties related to big-ticket furniture sales and individualized customer care, working on a commission-only basis, under strict and aggressive sales goals.
Custom In-Home Decorating Consultant1989
to 1992 Sears – Minnetonka,
MN Gathered customer leads through store exposure, traveled to client homes to interview, and learn needs, measure windows, suggest solution, work up price quote, order goods, and see through installation.
to 1989 Dress Barn – Bloomington, MN/Roseville,
MN Interviewed, hired and trained new employees, opened and closed store, created weekly schedules, and performed all duties of the retail store operation.
Commissioned Fashion Sales Consultant1983
to 1988 J.C. Penney – St. Cloud, MN/Roseville,
MN Applied all aspects of one-on-one selling and individualized customer service in the retail fashion industry, while effectively working within established sales goal.
Bachelor of Arts: Interior Design/TextilesCollege of St. Benedict-
Bachelor of Arts: Business Administration/MarketingCollege of St. Benedict/St. John's University-
St. Joseph, MN/Collegeville,