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EBay Seller Resume Example

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EBAY SELLER
Professional Summary
Skills
  • Shipping
  • Inventory Management
  • Retail arbitrage
  • Online platforms
  • EBay
  • Online auctions
  • Margin selling
  • Insurance understanding
  • Shipping management
  • Inventory coordination
  • Package tracking
  • Discount negotiation
  • Client Relationship Development
  • Appointment Scheduling
  • Strategic Planning
  • Data Collection
  • Customer Service
  • Administrative support
  • Quality Assurance
  • Customer retention
  • Recordkeeping
  • Training
  • Research
  • Time management
  • Documentation
  • Cash Management
  • Scheduling
  • Technical Support
  • Regulatory Compliance
  • Employee relations
  • Merchandising
  • Upselling techniques
  • Active listening skills
  • Money handling abilities
  • Exceptional time management skills
  • Credit card transactions
  • Client relations strength
  • POS systems knowledge
  • Shipment processing
  • Multi-line phone talent
  • Customer-oriented
  • Stocking
  • Cash flow management
  • Shipping procedures understanding
  • Motivated team player
  • Natural leader
  • Positive and friendly
Work History
Company NameEBay Seller//City, State//September 2016 to Current
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
  • Responded to customer issues and resolved complaints by leveraging expert customer service knowledge.
  • Generated more than $1000.00 in monthly sales with successful marketing, sales and customer relations approaches.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Tracked inventory and reviewed retail trends with word spreadsheets in order to make timely and proactive business decisions.
  • Resolved customer satisfaction problems, improved operations and provided exceptional client support.
  • Increased customer satisfaction by resolving every customer's individual issues.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Followed all policies, regulations, dress codes and schedules.
  • Monitored social media and online sources for industry trends.
  • Performed administrative duties, including shipping, packaging, staying organized and staying not only self motivated but self disciplined.
Company NameShift Manager//City, State//March 2014 to June 2018
  • Produced regular sales and labor reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Trained and mentored new employees to maximize team performance.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Boosted team productivity and efficiency by leveraging top-notch customer service and management abilities.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
Company NameOptician//City, State//September 2006 to October 2009
  • Operated lensometers, including pupil stick to orient and mark uncut lenses for eyeglasses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Recorded p.d, bi/tri/progressive biocal measurements accurately and placed orders with eyeglass manufacturers.
  • Learned new catalog of items in minutes to present current options to patients.
  • Educated patients aged toddler to senior citizen on proper care and transportation of spectacles.
  • Contacted patients when eyeglasses or contact lenses arrived in store and used optical hand tools to assist with final fitting.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Company NameOptician//City, State//May 2006 to September 2006
  • Operated lensometers, including manual P.D stick to orient and mark uncut lenses for eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Recorded all mm measurements accurately and placed orders with eyeglass manufacturers.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
  • Managed check-in and check-out procedures, verified patient information and submitted lens orders.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Adjusted and repaired new and previously purchased frames to satisfy customer demands.
  • Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Education
Associate of Business Administration - Business Administration And ManagementLincoln High School //City, State//September 2004
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Resume Overview

School Attended

  • Lincoln High School

Job Titles Held:

  • EBay Seller
  • Shift Manager
  • Optician

Degrees

  • Associate of Business Administration - Business Administration And Management

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