EBay Seller Resume Example
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EBAY SELLER
Professional Summary
Skills
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Work History
Mosaic InvestmentsEBay Seller//Raleigh- Leesville , NC//September 2016 to Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
- Responded to customer issues and resolved complaints by leveraging expert customer service knowledge.
- Generated more than $1000.00 in monthly sales with successful marketing, sales and customer relations approaches.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Tracked inventory and reviewed retail trends with word spreadsheets in order to make timely and proactive business decisions.
- Resolved customer satisfaction problems, improved operations and provided exceptional client support.
- Increased customer satisfaction by resolving every customer's individual issues.
- Loaded, unloaded and moved material to and from storage and production areas.
- Followed all policies, regulations, dress codes and schedules.
- Monitored social media and online sources for industry trends.
- Performed administrative duties, including shipping, packaging, staying organized and staying not only self motivated but self disciplined.
The Luxottica GroupShift Manager//Yonkers , NY//March 2014 to June 2018
- Produced regular sales and labor reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Trained and mentored new employees to maximize team performance.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Boosted team productivity and efficiency by leveraging top-notch customer service and management abilities.
- Tracked receipts, employee hours and inventory movements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Exercised composure under pressure and in escalated customer service scenarios.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Regularly checked building to confirm maintenance and cleaning met code and regulations.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
The Luxottica GroupOptician//Abington , PA//September 2006 to October 2009
- Operated lensometers, including pupil stick to orient and mark uncut lenses for eyeglasses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Recorded p.d, bi/tri/progressive biocal measurements accurately and placed orders with eyeglass manufacturers.
- Learned new catalog of items in minutes to present current options to patients.
- Educated patients aged toddler to senior citizen on proper care and transportation of spectacles.
- Contacted patients when eyeglasses or contact lenses arrived in store and used optical hand tools to assist with final fitting.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Prepared work orders outlining all specifications for new lenses and frames.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
J.C Penny Optical/US VisionOptician//City , STATE//May 2006 to September 2006
- Operated lensometers, including manual P.D stick to orient and mark uncut lenses for eyeglasses.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Recorded all mm measurements accurately and placed orders with eyeglass manufacturers.
- Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
- Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Prepared work orders outlining all specifications for new lenses and frames.
- Educated clients about how to adapt to, wear and care for eyeglasses.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Education
Associate of Business Administration - Business Administration And ManagementLincoln High School //City, State//September 2004
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Resume Overview
School Attended
- Lincoln High School
Job Titles Held:
- EBay Seller
- Shift Manager
- Optician
Degrees
- Associate of Business Administration - Business Administration And Management
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