Ebay Seller Resume Example Company Name

EBAY SELLER

Professional Summary

Skills

Work History

02/2010 to CurrentEBay SellerCompany Name | City, State

Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
Responded to customer issues and resolved complaints by leveraging expert [Type] knowledge.
Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
Worked flexible hours; night, weekend, and holiday shifts.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used Microsoft Word and other software tools to create documents and other communications.
Completed minor preventative maintenance and mechanical repairs on equipment.
Offered friendly and efficient service to all customers, handled challenging situations with ease.

10/2020 to 12/2020Production WorkerCompany Name | City, State

Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Implemented updated operating procedures for [Type] machine and adjusted use to increase productivity and longevity.
Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.

11/1998 to 03/2005Motor MechanicCompany Name | City, State

Adhered to company standards and manufacturer guidelines for each repair.
Listed work performed on each unit in order to properly invoice customers.
Collected information to correctly file warranty claims.
Conducted, maintained, tested and repaired [Type] and [Type] electronic components, parts, equipment, and systems.
Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
Recorded repairs required, parts used and labor time.
Trained [Number] employees to use and maintain equipment safely and according to manufacturers recommended schedules.
Inspected and tested equipment to locate damage or worn parts.
Measured revolutions per minute (rpm), amperage and voltage of units or parts to diagnose problems using ammeters, voltmeters and other testing devices.
Distributed ordered components to appropriate technicians to complete repairs.
Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved problems, improved operations and provided exceptional service.

05/1992 to 05/1997Customer Service RepresentativeCompany Name | City, State

Answered constant flow of customer calls with up to [Number] calls in queue per minute.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended [Product or Service] to customers, thoroughly explaining details.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Answered customer telephone calls promptly to avoid on-hold wait times.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Regularly exceeded daily sales and product add-on quotas.
Provided primary customer support to internal and external customers in fast-paced environment.
Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Responded to customer requests for products, services and company information.
Consulted with outside parties to resolve discrepancies and create effective solutions.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.

Education

High School DiplomaBishop Kenny High School, City

BusinessFlorida State College At Jacksonville, City, State

Certification | Motorcraft And Motorcycle Maintenance And RepairMotorcraft Institute Of Daytona, City

Resume Overview

School Attended

Job Titles Held:

Degrees

High School Diploma
Business
Certification | Motorcraft And Motorcycle Maintenance And Repair