EBay Seller Resume Example
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EBAY SELLER
Professional Summary
Skills
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Work History
02/2010 to CurrentEBay SellerRegional Medical Center | Anniston , AL
- Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing.
- Responded to customer issues and resolved complaints by leveraging expert [Type] knowledge.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
10/2020 to 12/2020Production WorkerIntegrated Electrical Services, Inc. | Redan , GA
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Implemented updated operatingprocedures for [Type] machine and adjusted use to increase productivity and longevity.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
11/1998 to 03/2005Motor MechanicAgilent Technologies, Inc. | Frederick , CO
- Adhered to company standards and manufacturer guidelines for each repair.
- Listed work performed on each unit in order to properly invoice customers.
- Collected information to correctly file warranty claims.
- Conducted, maintained, tested and repaired [Type] and [Type] electronic components, parts, equipment, and systems.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Recorded repairs required, parts used and labor time.
- Trained [Number] employees to use and maintain equipment safely and according to manufacturers recommended schedules.
- Inspected and tested equipment to locate damage or worn parts.
- Measured revolutions per minute (rpm), amperage and voltage of units or parts to diagnose problems using ammeters, voltmeters and other testing devices.
- Distributed ordered components to appropriate technicians to complete repairs.
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved problems, improved operations and provided exceptional service.
05/1992 to 05/1997Customer Service RepresentativeBlue Cross And Blue Shield Of Florida Inc. | City , STATE
- Answered constant flow of customer calls with up to [Number] calls in queue per minute.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended [Product or Service] to customers, thoroughly explaining details.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Regularly exceeded daily sales and product add-on quotas.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Responded to customer requests for products, services and company information.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Education
High School DiplomaBishop Kenny High School, City
- Professional development completed in [Subject]
BusinessFlorida State College At Jacksonville, City, State
- Coursework in English, Computers, Psychology
- Professional development completed in [Subject]
- Continuing education in [Subject]
Certification | Motorcraft And Motorcycle Maintenance And RepairMotorcraft Institute Of Daytona, City
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Resume Overview
School Attended
- Bishop Kenny High School
- Florida State College At Jacksonville
- Motorcraft Institute Of Daytona
Job Titles Held:
- EBay Seller
- Production Worker
- Motor Mechanic
- Customer Service Representative
Degrees
- High School Diploma
Business
Certification | Motorcraft And Motorcycle Maintenance And Repair
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