Highly enthusiastic customer service professional with 9 years client interface experience as well as service-focused professional and friendly team player with a knack for building productive working relationships.
Generated a 10% increase in each sale by continuous knowledge of product information, which allowed me to consistently up-sell with each customer. Promoted to Ebay lister within two months.
Prepared and batched items for listing
Performed research on batched items in a word document
Took professional grade photos of the items that where being listed
Edited all photos for company standard photos
Inputed all information in to inkfrog ( Software for listing)
Organized and shelved all items that are live listings
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross-trained and provided back-up for other customer service representatives when needed.
Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 20%.
Accurately logged all daily shipping and receiving orders.
Compiled weekly monetary reports and records for store managers.
Greeted guests and sat them at tables or in waiting areas
Inspected dining and serving areas to ensure cleanliness and proper setup
Took orders from patrons for food or beverages
Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff
Accepted payment from customers and made change as necessary.
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