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E-Commerce Specialist Resume Example

Resume Score: 80%

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E-COMMERCE SPECIALIST
Skills
  • Customer Service
  • Preparing meals; bakery desserts,
  • Prep-cook
  • Dishwasher
  • Problem Resolution
  • Organization
  • Equipment Operation
  • Stock Rotation
  • Safety inspections
  • Team Building
  • Communications
Education and Training
06/2012
High School Diploma
Keene Central School Keene Valley, NY
Summary

- While in high school, I worked a summertime job for two years as a prep-cook, baker and dishwasher. The owner decided to relocate and downsize her staff, which ultimately ended my summertime position at her establishment. I became friends with a professor and his wife whom traveled from Boston to our town to vacation within their second home. Him and his wife took a liking to me, as I did them and he offered me a caretaking job maintaining his outside property. I maintained this position during the year 2011 and sometimes when-needed while I was enrolled as a student in high school. Upon my graduation in 2012, due to the very small town location I resided in, I traveled a little and then returned home to relocated to another town to begin working at Sam's Club in Plattsburgh, NY. I worked there from 2016-2019 them my family and I relocated to Saratoga Springs last May, 2019 because my sister needed an organ transplant and her surgeon is located within Albany, NY so we transferred to Walmart located in Saratoga Springs. I'm currently employed at Walmart however I'm seeking a career change and a desire to move forward from the retail workforce.

Experience
E-Commerce SpecialistWalmart | Saratoga Springs, NY05/2019 - Current
  • Handled all delegated tasks, including dispensing customers orders, responding to phone calls from customers inquiring regarding their order and delivering customers groceries/ purchases to them upon the customers arrival in-store at the kiosk located within the store, and or curbside pick-up.
  • Recognized by management for providing exceptional customer service. I received ‘shopper of the week' for shopping and picking groceries within a certain allotted time frame and also for dispensing orders to the customers in a timely manner.
  • Answered an abundance of phone call inquiries per day to assist customes with their inquiries regarding their order and to acknowledge their arrival to pick-up their groceries/items they ordered.
  • Delivered customers groceries to the curbside pick-up location upon their check-in arrival time.
  • Provided excellent service and attention to being efficient, using time wisely and assuring the customer their order is correct prior to dispensing it into their vehicle. My job duties consisted of face-to-face interaction with each customer. I greeted each customer with respect and knowledge. regarding my job. On a typical day, I dispensed as many as twenty customer orders per hour. My associates and myself had numerous customer orders to deliver and dispense at the curbside. Most days we'd receive 2,500-3,000 picks for a particular day, with a twenty hour customer order dispense.
  • Customers ordered online, whether it was groceries or other items within the store, my job duties were to shop, pack the orders prepare the orders for each customer and then upon their arrival, dispense their orders.
  • I worked alongside with team members to assure that each customer was satisfied and assured regarding their order and that they'd become a consistent customer.
Meat Department Sales AssociateSam's Club | Plattsburgh, NY07/2016 - 04/2019
  • Cut, wrapped, weighed and labeled orders for customers.
  • Kept detailed records of meat cuts to ensure accurate inventories.
  • Trained new employees on cleanliness, client interactions and various types of meat cuts.
  • Answered customer questions about specific products and cut meats to specifications.
  • Monitored employee use of machinery, including mincers, slicers and sausage fillers.
  • Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Filled daily specialized requests and completed wholesale orders.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including grinding hundreds of pounds of hamburger for special holidays and occasions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
CaretakerPersonal friend; Richard Gaffney | Keene Valley, NY06/2011 - 09/2011
  • Safely operated a self-propelled lawnmower to maintain grounds and outlying perimeters.
  • Prepared soil and gardens for planting with mulch and sod.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Pruned trees and bushes to improve visibility and shapes.
  • Trimmed shrubbery and trees and carried out general garden maintenance.
Prep-cook, Baker, Dishwasher Cedar Run Bakery | Keene, NY05/2009 - 09/2011

Cleaned dishes with detergent, rinsing and sanitizing chemicals a three compartment sink.

  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Completed all assigned prep work.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Cleaned garbage cans and trash receptacles.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
  • Sprayed all racked items with hot water to loosen and remove food residue.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Washed pots, pans and trays by hand and using industrial washing machine.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis.
  • Provided servers with clean utensils by washing and placing in storage bins.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Cleaned and sanitized various kitchen surfaces using specific cleaning supplies.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
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Resume Overview

Companies Worked For:

  • Walmart
  • Sam's Club
  • Personal friend; Richard Gaffney
  • Cedar Run Bakery

School Attended

  • Keene Central School

Job Titles Held:

  • E-Commerce Specialist
  • Meat Department Sales Associate
  • Caretaker
  • Prep-cook, Baker, Dishwasher

Degrees

  • High School Diploma

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