LiveCareer-Resume

e commerce seller resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Account Manager with talent for closing sales and nurturing relationships to strategic planning and cross-functional leadership. Strong knowledge of CRM and customer service. Communicative and team-oriented with proficiency in MS Office. Proven history of fostering collaborative efficiency to meet team, individual and management objectives.

Skills
  • Conflict resolution
  • People skills
  • MS Office
  • Organization
  • Friendly, positive attitude
  • Organizational skills
  • Work ethic
  • Troubleshooting
  • Problem resolution
  • Working collaboratively
  • Team member motivation
  • Relationship building
  • CRM and office management software
  • Types 60 WPM
  • Data entry documentation
  • Meeting planning
  • Excel spreadsheets
  • Timeline Planning and Management
  • Strong interpersonal skills
  • Multitasking and prioritization
Experience
E-Commerce Seller, 07/2021 to Current
Mytech PartnersDenver, CO,
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Followed up with customer inquiries promptly and maximized internet lead opportunities.
  • Demonstrated exceptional customer service skills and translated complex conversations into simple solutions and sales.
  • Established credibility and created confidence quickly and easily with online sales prospects.
  • Conducted market research to determine appropriate pricing.
Account Manager, 03/2018 to 05/2020
Medstar Research InstituteDundalk, MD,
  • Grew company revenue and rebuilt customer loyalty.
  • Established and serviced 20+ accounts across the united states.
  • Increased yearly sales by cultivating customer relations and resolving service requests.
  • Prepared sales reports for all accounts and send weekly reports in a timely manner.
  • Design site plans and layouts for specific accounts.
  • Ensured that my assigned accounts receive requested products and services in a timely fashion by managing the work of the customer service reps.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
  • Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
  • Grew customer base by identifying needs for relevant product solutions to fit client budgets and schedules.
  • Managed existing portfolio and potential leads using CRM system.
  • Created, guided and executed projects through sales, design and staff management from concept to completion.
  • Designed timelines for services and alerted customers of changes or updates frequently.
  • Improved productivity by overseeing and supporting account management team.
Clinical Technician, 06/2017 to 03/2018
Brookfield Properties - OfficeBrooklyn, NY,
  • Performed a variety of clerical procedures relative to the clinical site including but not limited to maintaining client records, prepared attendance sheets and recorded daily logs on each client including their behavior, medications and daily routines.
  • Learned rapidly and applied policies, procedures and routines of the facility.
  • Kept operations in compliance with internal regulations and compliance standards through strong quality, infection and safety control procedures.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Provided excellent patient support and care to patients and families.
  • Documented patient medical information while following privacy procedures.
  • Communicated with teammates and various departments within facility for smooth transfer of information and operations.
Administrative Assistant, 04/2016 to 06/2017
Yellowstone RecoveryCity, STATE,
  • Coordinated multiple events such as a wedding, fundraiser and other special occasions.
  • Scheduled meetings, appointments, and other conferences.
  • Delegated multiple projects and put together teams to achieve our goals throughout the year.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Education and Training
High school Diploma: , Expected in 01/2007 to Newport Harbor High - ,
GPA:

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Resume Overview

School Attended

  • Newport Harbor High

Job Titles Held:

  • E-Commerce Seller
  • Account Manager
  • Clinical Technician
  • Administrative Assistant

Degrees

  • High school Diploma

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