Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Strategic E-commerce Executive offering years of progressive experience in digital marketing and brick and mortar sales. Skilled with brand development and market segmentation to drive new business growth. Adept with SEO, Magento and Google Analytics. Seeking a new path in E-Commerce Solutions. My passion is providing the ultimate customer experience by bridging the gap between clients and development teams.

  • Sales expertise
  • Pricing adjustment
  • Marketing understanding
  • Inventory management
  • Customer service
  • Planning and coordination
  • Project organization
  • Problem resolution
  • Team building
  • MS Office
  • Magento 1, Magento 2 certification in process
  • Systems design analysis
  • Process optimization
  • Software deployment support
  • Database upgrades
  • Client relationship management
  • Customer implementation support
  • Vendor/partner relationships
E-Commerce Merchandising Director, 04/2018 to Current
LocktonWashington, DC,
  • High level of creativity with the ability to carry out our stores unique vision to drive traffic to brick and mortar store as well as e-commerce website
  • Ability to develop relationships and have the interpersonal skills to interact with many management levels in the company
  • Develop and execute site merchandising and content strategies to drive sales and conversion growth, support the product buy, and drive the Brand message
  • Strong focus on metrics, KPIs and testing with working knowledge of Adobe Analytics and Magento 1
  • Drive sales, manage conversions, inventory turns & site optimization through the E-commerce platform
  • Develop a deep expertise of the brand, its consumers, and its products to present a compelling story online and maximize revenue and conversion
  • Support category sales and profit goals through daily creation and placement of online merchandising including promotions, cross-selling, up-selling, landing pages and Social Media
  • Work closely with internal teams to create and manage category promotions and site-wide campaigns
  • Partner with product managers to develop web exclusives to create a unique and compelling product offering
  • Interpret and react to site KPI’s to achieve Sales Goals; reference Google analytics tools to explore, understand and report on search trends and buying patterns to drive merchandising strategy and help build the monthly marketing calendar
  • Experience in Ecommerce merchandising and/or buying/visual merchandising using Magento Visual Merchandiser
  • Manage the day-to-day sales growth and digital marketing to optimize performance and maximize sales, conversion and revenue
  • Create & foster an online culture that ensures a high level customer service performance
  • In depth understanding of web design and analytics
  • Act as an integral part of the Company Leadership team representing the E-Commerce Division
Account Analyst, 02/2017 to 04/2018
Crane Co.Houston, TX,
  • A solid track record building relationships and growing independent inventory to sales plans for 50 stores
  • Expert at prioritizing, organizing and managing multiple strategic initiatives to maintain margins and inventory turns
  • Excellent presentation, training and coaching for over 200 associates
  • Highly developed computer and analytical skills
Senior Buyer, 06/2008 to 06/2017
PFI Western StoreCity, STATE,
  • Determined which products should be featured in advertising, the advertising medium to be used, and when the ads should be run based on deliveries and upcoming promotions
  • Worked with Web Merchandisers weekly to approve all product images, copy, page layouts and banners. Selected the product and placement for weekly Mass Mails and promotions
  • Monitored sales records, trends and economic conditions to anticipate consumer buying patterns and determined what the company will sell and how much inventory is needed
  • Conferred with sales and purchasing personnel to obtain information about customer needs and preferences
  • Conducted staff meetings with sales personnel to introduce new merchandise to showcase the fit, finish and prime selling features
  • Set mark-up rates, mark-down rates and selling prices for merchandise
  • Negotiated prices, discount terms and transportation arrangements for merchandise with vendors
  • Executed daily operations of adjusting and maintaining model stock levels for all departments
  • Provided Assistant Buyers with information such as price, mark-ups and mark-downs, manufacturer number, season code, and style number
  • Met daily with Receiving Department Manager to determine what goods came in and establish priorities based on FIFO and upcoming promotions
  • Authorized payment of invoices and return of merchandise
  • Performed and or managed multiple steps during the annual physical inventory process, including sending validation file, importing data from RGIS, detecting variances and reconciling the final inventory
  • Trained all departments on all POS and Buying Systems including the use of Retail Pro, UTC Retail and Teamwork. Upon implementation of systems, worked with the companies to correct troubleshooting issues
Education and Training
Bachelor of Arts: Communications, Expected in
University of Kentucky - Lexington, KY

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  • Senior Buyer


  • Bachelor of Arts

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