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E-Commerce Manager Resume Example

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E-COMMERCE MANAGER
Summary

Multi-talented service worker consistently rewarded for successes in customer interaction and operational improvements. Working with innumerable amounts of people allows for opportunities to react quickly and creatively problem solve in a variety of situations. On the workforce level, I bring positive energy to the group to create a cooperative and productive work environment for myself and my team.

Skills
  • The skills which I utilize in a job setting are the applications of proficient social skills, personal reliability, responsibility, and a strong work ethic. I take pride in my work and completing it with the confidence that it was done correctly.
  • Quality assurance controls
  • Safety processes and procedures
  • Cleaning procedures
  • Stocking and replenishing
  • Customer service
  • Resourceful and reliable worker
  • Fast and efficient service worker
  • Willing to work nights and weekends
  • Hard working and self-motivated
  • Friendly and personable
Experience
E-Commerce Manager | 02/2020 to Current
Company Name - City, State
  • Started working at the first peak of COVID in a high demand workforce to stay busy throughout the constant changes of the pandemic.
  • Built a successful online business from its infancy to fit demand; collecting capital, setting up online presence and managing customer interactions.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Studio Tour Ambassador | 08/2019 to Current
Company Name - City, State
  • Followed all policies, regulations, dress codes and schedules.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained clean and neat shuttle for passenger comfort.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
Cook/Pizza Artist | 09/2018 to 07/2019
Company Name - City, State
  • Working in a fast-paced and detail-oriented environment has taught me proficient skills in each of the tasks I've performed cooking, making, or otherwise preparing a variety of foods offered at the pizza shop.
  • Maintained well-stocked stations with supplies and prepping ingredients for maximum productivity.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Communicated closely with my fellow cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Landscape MaintenanceCompany Name - City, State
  • Day labor trimming trees, landscape maintenance doing general yard work. Weeding and other maintenance to the property.
  • Helped in moving, loading and unloading furniture and other personal items to another house.
  • General organizational tasks requiring heavy lifting and transportation.
  • Various manual labor tasks including digging out/mucking horse stalls to replace with decomposed granite.
  • Landscaping labor including tree trimming, general yard work and housekeeping.
  • Devoted special emphasis to being punctual and worked to maintain outstanding report with my boss, consistently arriving to work ready to start immediately.
Education and Training
Los Angeles Pierce College - City, State
Cinematography
  • Continuing education in film and photography, seeking an associates in both to determine which specialization to pursue as a future career.
Vasquez High School - City, State
High School Diploma
2017
  • Elected Captain of the men's volleyball team, which honed my skills working as and directing a team of like-minded individuals. Most importantly, knowing advanced techniques from playing on club volleyball teams gave me the tools to better teach my peers and myself the values of a group effort to attain a goal.
  • Awarded MVP both years playing at Vasquez High School
Accomplishments

Community Relations/Volunteer Work

The Boy Scouts of America2006-2016

Many community service efforts that range from:

• Agua Dulce country fair coordination/volunteer

• Adopt-A-Highway local community cleanup

• Acton/Agua Dulce Fourth of July Parade volunteer work

• Several Women's Club luncheons and events

• Food Pantry outreach programs

Fire Service Day

Participating in this event held at my father's fire station has added to my community relation skills as well as taking direction and initiative in order to perform in a work environment with my peers as well as any mentors or leaders in the workplace.

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Resume Overview

School Attended

  • Los Angeles Pierce College
  • Vasquez High School

Job Titles Held:

  • E-Commerce Manager
  • Studio Tour Ambassador
  • Cook/Pizza Artist
  • Landscape Maintenance

Degrees

  • High School Diploma

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