E-Commerce Executive Resume Example
- Created value for a diverse set of customers and employers through progressively demanding roles
- Experience with both sales and manufacturing in a range of industries: commercial transport, logistics, distribution, manufacturing, healthcare, aerospace, and automotive
- Results-oriented performance in both short and long sales cycles
- Motivated to understand customer needs and align with their goals for a truly valuable sales relationship
- Proven to thrive in a fast-paced, demanding environment and short learning curve
- Ability to learn new technical concepts to understand key attributes of a customer's operations
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- Developed, Implemented...
- 10-projection..
- Developed eCommerce...
- Managed 50 different brands...
- Product test and reviewer for European and North American markets...
- Exceeded annual sales goal by 40-201% each year: 40% (2014), 124% (2015), 131% (2016), 135% (2018), 201% (2019)
- Direct responsibility of day-to-day operations for mid-size automotive, medical, and heavy industrial production machine shop
- Oversight of 14 employees, including shop foreman, QC team, sales, CRM specialist, and machinists
- Implemented a progressive CI program with metrics of cost savings, operational trends, and quote-to-production streamlining
- Created and implemented a company-wide tooling, material, and supply use control resulting in immediate production cost and time savings, as well as a 50% reduction in tooling waste, and 25% scrap recovery.
- Responsible for safety, production, inventory, and employee development, as well as advised and engaged with Sales to identify trending industry needs and concepts for the incorporation of best practices into daily operations.
- Collaborated with cross-functional team to develop, launch, and implement a new EH&S initiative which had previously not existed.
- Sustained positive company sales growth and cost control on a positive trajectory 2 consecutive years, in addition to contributing key operational initiatives and programs which still endure today.
- Managed concurrent projects for 5S and Six Sigma customer goals, requiring a very short learning curve for a key company-wide production cell improvement program
- Ensured product sourcing accuracy, timeliness, and logistical reliability for a high-profile customer pilot program with embedded vendor on the production floor
- Delivered comprehensive savings reporting for customer initiative from concept to completion with specific client-defined metrics and values, showing proof of value through 110% savings-to-goal of key cost drivers by leveraging vendor resources
- Maintained an average of 95% sales-to-goal average during a difficult economic downturn period
- Responsible for VMI implementation at 3 additional outside accounts; installing a uniquely formulated program based on each customer's needs and use, aligned purchasing and requisition software, provided client training, and facilitated the integration of a dedicated service employee for the VMI program at each location
- Managed account package of $5MM annual sales
- Created account penetration strategy where no previous outside sales activity had existed, in a federally secure area with limited or no vendor access
- Established Grainger as an approved vendor at ORD, maintained vendor status for additional company employees, necessary regulatory compliance, insurance/liability standards, and security protocols mandated by the FAA and DHS.
- Successfully forecasted sales growth, developed inventory optimization for customers at local branches, and mapped complex airline operating departments for integration into company CRM software
- Maintained sales growth by an average of 12% across 3 years of responsibility for this account package
- Maintained an exceptional level of customer service fo a diverse spectrum of clients, finished in the top 10% of sales for the district 3 consecutive years and earned the President's Award for new account acquisition in the region
-Conceptualized, designed, and created a Car Wash business with a complete business plan, operating and accounting proforma, marketing strategy, timeline, and complete architectural and civil engineering drawing set, with final approval for building permit
- Completed a fully accredited course for a licensed Realtor in the state of Indiana (2013)
- Part owner of aforementioned real estate firm, participated in franchise creation, office selection and buildout, as well as marketing, forecasting, and creation/rollout of local and corporate operational standards
- Successfully ran a personal (investment home) business generating self-sustaining income and profits (2012-2014)
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Resume Overview
School Attended
- Purdue University
Job Titles Held:
- E-Commerce Executive
- Director of Operations
- Key Account Manager
- Sales Account Manager
Degrees
- Bachelor of Arts : Communications
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