Highly qualified, detail-oriented and hardworking with more than 20+ years of outside, inside, and online sales, customer service, and business experience. Proficient in research, database management, case management and client relations.
Expert computing and technology skills including competence in multiple software applications, Organic SEO and social media.
Qualifications include: Contract Writing, Managing multiple priorities, Strategic planning, B2B sales and service, Eye for detail, Social media management and network databases, Time management, Results-oriented, Self-directed, Filing and data archiving, Excellent communication skills, Strong interpersonal skills , Critical thinker. Inventory uploads.
|Skills||Experience||Total Years||Last Used|
|Channel Advisor E-Commerce Software||Expert||5||2012|
|Microsoft Office Suite of Tools||Expert||15+||2015|
|Kyozoo E-Commerce Software||Expert||2||2011|
|Magento E-Commerce Management Suite||Expert||1||2015|
|Ebay, Amazon, Rakuten||Expert||15+||2015|
Added thousands of products to Amazon, Ebay listings using Magento. Managed Google Ad Words account and implementation of 3rd party services. Was in charge of all social media via Twitter, Facebook, and Google+. Blog postings. General troubleshooting.
Call center operations
Providing elite customer service
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