e commerce associate resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Attentive, creative, and passionate about helping young children develop emotional, social and educational skills to promote well-being. Familiar with developmentally appropriate activities and experienced in providing nurturing environments conducive to learning. Inspired to promote physical health, emotional and social health as complement to academic progress.

  • Issue and conflict resolution
  • Project management
  • Staff development
  • Personnel training and development
  • Superior communication skills
  • Inbound and outbound calling
  • Staff training and development
  • Detail-oriented
  • Plexus POS system operations
  • Organizational strengths
  • Organized
  • Adaptive team player
  • Cash handling accuracy
  • Employee scheduling
  • Loss prevention
  • Excellent multi-tasker
  • Resolution-oriented
  • Dependable and reliable
  • Courteous demeanor
  • Office equipment proficiency
  • Cheerful and energetic
  • Superior organization skills
  • Strong communication skills
  • Time management
  • Invoice processing
  • Store maintenance
E-Commerce Associate, 10/2018 - 08/2019
Fanatics Inc Colorado Springs, CO,
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.
  • Monitored multiple databases to keep track of all company inventory.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Prep Cook/ Server/ Hostess, 01/2016 - 05/2018
9Round Fitness Appleton, WI,
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Executed proper techniques when preparing menu item ingredients.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Kept stations stocked and ready for use to maximize productivity.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Made all meals in accordance with company standards and requirements.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Executed proper techniques to prepare menu item ingredients.
  • Cooked food following specific measurements and recipes.
  • Assisted with training and development of new talent.
  • Organized and labeled stock of ingredients, keeping at appropriate temperatures.
  • Presented completed orders to servers in an efficient manner.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Placed reservations through phone and email into record books.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales

Manager, 01/2017 - 01/2018
Seven Seas Pet Store City, STATE,
  • Executed new training initiative to improve skills and develop leaders from within.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Oversaw personnel recruitment, performance and scheduling.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coached new team members on job tasks and performance strategies.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
Education and Training
High School Diploma: , Expected in 05/2014
Chalmette High School - Chalmette, LA
Status -

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Resume Overview

School Attended

  • Chalmette High School

Job Titles Held:

  • E-Commerce Associate
  • Prep Cook/ Server/ Hostess
  • Manager


  • High School Diploma

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