• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • E-Commerce Assistant
Please provide a type of job or location to search!
SEARCH

E-Commerce Assistant Resume Example

Love this resume?Build Your Own Now
JT
E-COMMERCE ASSISTANT
Professional Summary

I am a results driven professional with over four years of experience in sales, marketing, and customer service. I work well independently and in fast-paced environments with minimal supervision. The training and tasks I have performed for my employers have helped me further develop my problem solving, analytical, and organizational skills, and have prepared me for a role as a sales coordinator.

Work History
Goodwill Industries Of Central Michigan's Heartland - E-Commerce AssistantJackson , MI11/2020 - Current
  • I key and book orders for products, marketing materials, repair parts in our online software and systems, approximately 400 to 500 per month.
  • I communicate with customers via telephone, online chat, and email to update and provide information on order lead times and status updates; and respond to questions and complaints about products, policies, and shipping methods.
  • I create and record detailed notes on interactions with customers, internal staff, and carriers to coordinate order fulfillment and answer customer inquiries.
  • I create order count reports for my team to share with the customer service department to update managers and colleagues on the team's progress.
  • I achieve short and long-term business objectives by analyzing customer feedback for process improvements.
Windermere Real Estate - RealtorAdelaide , CA01/2017 - 02/2021
  • I advised clients on current market trends and real estate transaction processes like loan qualification and closing.
  • I reviewed local real estate listings with buyer-clients and seller-clients to assess their objectives and develop a well thought plan to meet them.
  • I completed comparative market analyses to accurately price real estate to be listed and sold on multiple websites and the Multiple Listing Service.
  • I utilized creative marketing strategies like bi-weekly open houses and circle prospecting to attract potential home buyers to my real estate listings.
  • I advised and assisted clients with completing state and company required contracts and disclosures for transactions.
  • I scheduled inspections, surveys, and closing proceedings on behalf of my clients.
  • I negotiated transaction terms between buyers, sellers and their agents to ensure the steady flow of communication.
Four Seasons Hotels Inc - Sales & Marketing Coordinator Vail , CO07/2017 - 10/2020
  • I communicated with 100 to 200 customers and sales prospects weekly and used follow-up techniques to handle a wide variety of customer service and sales related inquiries.
  • I made sales calls to solicit business from retailers and distributors across the US.
  • I determined customer and prospect needs based on feedback, offered product and service solutions, and overcame objections with consultative sales techniques.
  • I maintained detailed records of all exchanges with customer accounts in CRM software.
  • I processed customer orders and marketing requests in Quickbooks and other company software, and worked closely with multiple departments to ensure their fulfillment.
  • I used Microsoft Office programs to track order fulfillment, prepare sales sheets, complete required vendor documentation for retail customers, and new product presentations.
  • I coordinated with sales team to prepare presentations and exhibit products and services at national and regional trade shows.
  • I distributed sales and marketing materials to key customer accounts to solicit business and feedback.
  • I assisted with product development by testing products and recording product specifications to include in marketing materials
  • I spearheaded ad-hoc projects for the sales, marketing, and product development teams to improve processes and company offerings.
Bass Pro Shops - CashierGrandville , MI07/2015 - 02/2017
  • I recorded, entered, and checked completed orders for accuracy and bagged meals for easy carrying.
  • I operated cash registers and credit card reader sto collect and process customer payments.
  • I resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • I wiped counters, washed and sanitized equipment to maintain clean food prep areas.
  • I scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • I prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • I replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • I checked bills with special pens to spot and refuse counterfeit currency.
Skills
  • Data Entry
  • Database & Project Management
  • Microsoft Office
  • Administrative Support
  • Interpersonal Communication
  • Product and Quality Control Testing
  • Critical Thinking
Education
12/2015
University Of North Carolina At Greensboro
City, State
Bachelor of Arts: History
References

Available upon request.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • University Of North Carolina At Greensboro

Job Titles Held:

  • E-Commerce Assistant
  • Realtor
  • Sales & Marketing Coordinator
  • Cashier

Degrees

  • Bachelor of Arts : History

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
E-Commerce-Specialist-and-Assistant-resume-sample

E-Commerce Specialist and Assistant

Best Inc.

Dayton , NJ

E-Commerce-Assistant-resume-sample

E-Commerce Assistant

E. & J. Gallo Winery

Canandaigua , NY

E-commerce-Assistant-resume-sample

E commerce Assistant

E. & J. Gallo Winery

Livingston , CA

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.