A professional position where I can work independently or in a group setting utilizing my computer and various other skills to assist with an employer's mission.
Cash register familiarity
Retail merchandising specialist
Basic administrative knowledge
Superior organization ability
Excellent communication skills
Outstanding interpersonal skills
Creative problem solver
Exceptional communication skills
MS Windows proficient
Multi-line phone talent
Credit card processing
Strategic sales knowledge
E-Commerce AssistantFebruary 2012 to Current Peter Harris Clothes - Labelshopper.com - Latham, NY
Answered questions regarding the store and its merchandise.
Maintained records related to online sales.
Prepared sales packing slips.
Pulling and shipping of online customer orders.
Helped online and brick and mortar stores customers with questions, problems and complaints through email contact and via telephone.
Responsible for photography of merchandise on mannequins.
Utilization of Photoshop CS5 to edit photographs of merchandise.
Stocked shelves and supplies and organization of online store location.
Verified that all customers received receipts for purchases.
Developed positive online customer relationships through friendly communication and excellent service.
CashierNovember 2011 to February 2012 Peter Harris Clothes - Latham, NY
Greeted customers in a timely fashion while quickly determining their needs.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
OTBTV12 Racing Information SupervisorMarch 2006 to July 2008 Capital District Regional Off Track Betting - Schenectady, NY
Supervision of data entry clerks for OTBTV12.
Scheduling of OTBTV12 data entry operators.
Implementation and troubleshooting of Inscriber Infocaster TV signage computer program.
General Character Key OperatorJune 2004 to March 2006 Capital District Regional Off Track Betting - Schenectady, NY
Entry of horse racing information into computer systems CG2000 and Infocaster for television display.
Working with crawls, rolls, page layouts, and graphic displays used on Capital OTB cable channel.
Programming of racing entries for television.
Mutuels ClerkJune 2001 to June 2004 Capital District Regional Off Track Betting - Schenectady, NY
Distribution of racing information to OTB print shop for mass reproduction.
Assisting branches and parlors throughout the tri-state area with customer ticketing and other issues.
Entry of horse-racing information into United Tote Computer Terminals transmitted to all parlors and Phone-A-Bet.
Provided local media outlets with hour
Phone-A-Bet OperatorJune 1996 to November 1996 Capital District Regional Off Track Betting - Schenectady, NY
Taking customers bets over the telephone betting system and entering bets into accounts.
Informing customers of changes in the horse-racing programs.
Providing race results to Phone-A-Bet customers.
Spencer's Business and Technical InstituteDid Not GraduateSchenectady, NY N/A: Computer Integrated SoftwareClasses that consisted of business related subjects. Gained experience with MS Office programs, machine transcription, word processing, and payroll procedures.
New York State Department Of Education1994Albany, NY GED: General Education Diploma