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Duty Free Representative ( Salesperson ) Resume Example

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DUTY FREE REPRESENTATIVE ( SALESPERSON )
Professional Summary
Retail Sales Associate with more than 3 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Skills
  • Guest relations training
  • Subtle and effective sales skills
  • Opening and closing procedures
  • Inventory management
  • Adapt to diverse groups
  • Sales training
  • Upselling
  • Flexible schedule
  • Interpersonal skills
  • Customer service focus
  • Bilingual (English, Thai )
Work History
Duty Free Representative ( Salesperson ), 02/2010 to 02/2013
Omni Hotels – Jacksonville
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
Spa Receptionist, 09/2013 to 11/2014
Omni Hotels – Austin , TX
  •  Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Followed through with client requests in a timely manner.
  • Managed all front desk tasks, including the maintenance of client records and lab data.
  • Entered client information into the databases quickly and with minimal errors.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
  • Processed guest credit card information for spa services.
  • Served as a primary point of contact for members and guests for information on spa products and services.
  • Maintained a solid knowledge base of all spa and resort products and services.
  • Prepared first time guests over the phone for their selected services.
  • Handled guest complaints calmly and professionally.
  • Recorded inventory sales into the spa's weekly income report.
Spa Receptionist, 12/2014 to 11/2016
Eranda Herbal Spa – City , STATE
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Led comprehensive spa tours for new members.
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Served as a primary point of contact for members and guests for information on spa products and services.
  • Maintained a solid knowledge base of all spa and resort products and services.
  • Refilled professional spa products as necessary.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Communicated any relevant schedule changes to the spa supervisor.
  • Recorded inventory sales into the spa's weekly income report.
  • Communicated all client reservations to appropriate staff.
  • Handled guest complaints calmly and professionally.
Education
Bachelor of Arts: Business English , 2009
Uttaradit Rajabhat University - City, State
High School Diploma: 2006
Uttaradit School - City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Clear contact info

Resume Overview

School Attended

  • Uttaradit Rajabhat University
  • Uttaradit School

Job Titles Held:

  • Duty Free Representative ( Salesperson )
  • Spa Receptionist

Degrees

  • Bachelor of Arts : Business English , 2009
    High School Diploma : 2006

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