Duty Free Representative Salesperson resume example with 6+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Professional Summary
Retail Sales Associate with more than 3 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Skills
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Work History
01/2010 to 01/2013
Duty Free Representative ( Salesperson ) Omni Hotels – Jacksonville, ,
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Built relationships with customers to increase likelihood of repeat business.
08/2013 to 10/2014
Spa Receptionist Omni Hotels – Austin, TX,
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Communicated all client reservations to appropriate staff.
- Followed through with client requests in a timely manner.
- Managed all front desk tasks, including the maintenance of client records and lab data.
- Entered client information into the databases quickly and with minimal errors.
- Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
- Processed guest credit card information for spa services.
- Served as a primary point of contact for members and guests for information on spa products and services.
- Maintained a solid knowledge base of all spa and resort products and services.
- Prepared first time guests over the phone for their selected services.
- Handled guest complaints calmly and professionally.
- Recorded inventory sales into the spa’s weekly income report.
11/2014 to 10/2016
Spa Receptionist Eranda Herbal Spa – City, STATE,
- Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
- Led comprehensive spa tours for new members.
- Anticipated spa and salon guest concerns and addressed them immediately.
- Consistently followed all required protocols for scheduling spa appointments.
- Served as a primary point of contact for members and guests for information on spa products and services.
- Maintained a solid knowledge base of all spa and resort products and services.
- Refilled professional spa products as necessary.
- Maintained expert knowledge and awareness of spa appointment availability.
- Communicated any relevant schedule changes to the spa supervisor.
- Recorded inventory sales into the spa’s weekly income report.
- Communicated all client reservations to appropriate staff.
- Handled guest complaints calmly and professionally.
Education
Expected in 2009
Bachelor of Arts: Business English
Uttaradit Rajabhat University - Uttaradit, Thailand
Uttaradit Rajabhat University - Uttaradit, Thailand
Expected in 2006
High School Diploma:
Uttaradit School - Uttaradit, Thailand
Uttaradit School - Uttaradit, Thailand
Certifications
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Resume Overview
School Attended
- Uttaradit Rajabhat University
- Uttaradit School
Job Titles Held:
- Duty Free Representative ( Salesperson )
- Spa Receptionist
- Spa Receptionist
Degrees
- Bachelor of Arts
- High School Diploma
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