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Dunkin Donuts Crew Member Resume Example

Resume Score: 80%

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Christian
Dawson
Professional Summary

Capable Cashier with 2 years of experience in serving fast food. Talented at taking orders, filling special requests, preparing food. Professional and calm when managing many tasks at once and helping customers. Experienced cashier with 2 years in service industry. Talented at taking orders and dealing with costumers to efficiently deliver high-quality service and promote customer loyalty. Dedicated to team and business success. Punctual Food Service Worker skilled in taking orders and preparing food quickly and efficiently. Offering 2 years of experience in food preparation and customer service. Skilled Food Service Worker bringing 2 years of experience and understanding of hospital operations. Enthusiastic about supporting patient care with nutritious food. Skilled Food Service team member with solid cashier background in fast food settings. Well-organized and efficient with passion for customer satisfaction. Skilled multitasker calm in handling simultaneous orders in fast-paced settings. Motivated Food Service Worker accustomed to diligently following recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly in independent capacities. Enthusiastic Food Service expert with 2 years of service industry experience. Precise and speedy at preparing ingredients, cooking and taking care of costumer needs. Always keeps kitchen and front floor areas clean and spotless. Cashier with over 2 years of successful experience.

Skills
  • Menu memorization
  • ServSafe
  • Multitasking abilities
  • Collaboration
  • Customer Service
  • Verbal and written communication
  • Interpersonal Communication
  • Written Communication
  • Detail-oriented
  • Good listening skills
  • Flexible and Adaptable
  • Planning and Coordination
  • Computer skills
  • Organization and Time management
  • Software proficiency
Education
Hilliard Middle Senior High SchoolCity06/2020High School Diploma
Work History
Company Name- Dunkin Donuts Crew Member
City, State11/2020 - 12/2020
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Observed customer purchases in line and differentiated between standard portions.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved problems, improved operations and provided exceptional service.
  • Collaborated with [department or management] to achieve the company's goals.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Worked with cashiers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Company Name- Dishwasher
City, State05/2019 - 07/2019
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Maintained clean and contaminant-free cooking equipment and receptacles through time and skills.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Loaded more than 30 glasses, silverware and dishes into dishwasher each shift, running average of 4 loads per day.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Communicated with team members to keep operations running smoothly by helping with food orders and cooking.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Effectively scrubbed and scoured pots and pans using scrub brush and cleaning products to remove burnt-on food.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Volunteered to assist cashier's with order taking and cashing people out during peak meal times after completing dishwashing duties.
  • Efficiently and quickly cleaned various dishes, silverware and other equipment to provide smooth service and reduce wait times.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
Company Name- Crew Member
City, State08/2018 - 05/2019
  • Supported great dining and meal experiences for guests.
  • Collaborated with team members to complete orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Adhered to company safety standards, including Food temperatures and food procedures.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Cooked batches of food according to standard recipes.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Observed customer purchases in line and differentiated between standard portions.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Operated as full-service food provider in cashier establishment by taking orders, preparing meals and collecting payments.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Counted cash in register drawer at beginning and end of shift.
  • Details, consistently meeting strict legal standards of underage sales.
  • Helped over 800 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Operated cash register for cash, check and credit card transactions with 90% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Completed sales in excess of $150.00 with near-zero error rate using POS system.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Completed manual and machine counts of funds for transactions valued at over $150.00.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Served needs of more than 800 customers in busy work environment.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Trained as cashier and provided back-up coverage to provide customers with optimal support.
  • Assisted customers with special services, account updates and promotional options.
  • Worked with cashierss to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked closely with cashiers to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Increased sales 50% by offering advice on purchases and promoting additional products.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
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Resume Overview

School Attended

  • Hilliard Middle Senior High School

Job Titles Held:

  • Dunkin Donuts Crew Member
  • Dishwasher
  • Crew Member

Degrees

  • High School Diploma

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