Dunkin Donuts Crew Member resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
  • Customer Service
  • Organization
  • Team building
  • Quality Assurance
  • Client consultation
  • Consultative sales techniques
  • Managing multiple projects simultaneously
Professional Summary

Experienced consultant with over two years of experience in bridal. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Work History
03/2019 to 06/2020
Dunkin Donuts Crew Member Dunkin' Donuts City, STATE,
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Filled and mixed soft drinks, water and coffee beverages.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Operated as full-service food provider in the Dunkin establishment by taking orders, preparing meals and collecting payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Distributed food to wait staff quickly to provide excellent customer satisfaction.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Supported waitstaff and other team members in completing tasks.
  • Processed payments and counted change to complete transactions.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wiped counters, cleaned restrooms, and sanitized equipment to maintain clean food prep and dining areas.
12/2018 to 11/2019
Bridal Consultant Calvet Couture Bridal Boutique City, STATE,
  • Assisted customers with locating and choosing merchandise in any store department.
  • Discussed gowns with customers, outlined restrictions and educated on policies.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
05/2018 to 12/2018
Health Center Dining Services Vicar's Landing City, STATE,
  • Worked with elderly residents to understand needs and provide dietary service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Worked on salads, desserts and meat preparation for residents to increase kitchen speed.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Expected in 05/2019
High School Diploma:
Ponte Vedra High School - Ponte Vedra, FL
Expected in 04/2023
Bachelor of Science: Clinical Psychology
University of Central Florida - Orlando, FL

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Resume Overview

School Attended

  • Ponte Vedra High School
  • University of Central Florida

Job Titles Held:

  • Dunkin Donuts Crew Member
  • Bridal Consultant
  • Health Center Dining Services


  • High School Diploma
  • Bachelor of Science

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