dunkin donuts crew member resume example with 3+ years of experience
My name Is JessicaClaire and I recently just graduated. I was a Dancer and Cheerleader for 16 years, I'm currently seeking an job where I can apply my warm and accommodating personality and great hospitality skills to good use. also ensuring customers needs are met and their experience is satisfactory. Im also a friendly barista with great people skills and 3 years experience. I have 2 years of experience as a cashier in the fast-paced food industry and have worked for Panda Express, Burger King and Dunkin Donuts. As a Barista, my primary role was using the point-of-service (POS) cash register. I logged an average of 300 transactions daily. I believe that working at Panda Express and Dunkin has given me substantial experience at operating POS terminals, and managing customer concerns to provide them with a first-rate ordering experience. I can assure you that I am a responsible and a fast paced worker with a passion for making customers feel valued, at ease, and welcome. I would be thankful for the opportunity to interview with you and can be reached at (623) 341-4462 or at resumesample@example.com
Thank you for your time !
- Team management
- Beverage preparation
- Sandwich Preparation
- Point of Sale Knowledge
- Product Displays
- Ordering Procedures
- Food Preparation and Safety
- Conflict Resolution
- Adaptive and Creative
- Food Running
- Hospitality service expertise
- Cash Handling
- Friendly and outgoing
- Opening and closing duties
- New hire training
I have always dreamed of becoming a flight attendant, I look forward to making a career in the industry in which I can interact with and serve people. I believe by working as a cashier will help me hone and increase my skills on having great customer service!
City, STATE, 08/2018 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every hour of our shift.
- Elevated customer loyalty by using strong customer service and STAR tatic abilities to resolve customer problems.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Advised over thousands customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Memorized recipes, specialty coffee beverages and seasonal offerings.
- Served individually made coffee drinks to over thousands customers daily.
- Completed over thousands successful cash audits to correctly balance drawers at end of each shift.
- Created over numerous drinks in average shifts with consistently positive customer satisfaction scores.
City, STATE, 02/2017 - 01/2018
- Maintained excellent attendance record, consistently arriving to work on time.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
City, STATE, 01/2017 - 12/2017
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Bussed and reset over 100 tables per shift, working efficiently to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
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Resume Overview
School Attended
- K12 Online Public School
Job Titles Held:
- Dunkin Donuts Crew Member
- Panda Express Team Member
- Burger King Team Member
Degrees
- High School Diploma
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