Dunkin Donuts Assistant Manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Motivated Shift leader/ assistant manager with 5 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Skills
Sales Monitoring
Product and Service Knowledge
Administration and Reporting
Recruitment and Hiring
Managing Operations and Efficiency
Hiring and Training
Verbal and Written Communication
Problem Resolution
Employee Coaching and Motivation
Team Building
Staff Training
Employee Development
Teamwork and Collaboration
Performance Tracking and Evaluation
Training and Development
Team Leadership
Education and Training
Mystic Valley Regional Charter SchoolMalden, MA, Expected in 06/2021 ā āHigh School Diploma: - GPA:
Experience
Gpm Investments - Dunkin Donuts Assistant Manager Townsend, DE, 07/2022 - Current
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Assisted with developing and implementing marketing strategies to improve sales and profitability.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired qualified candidates to fill open positions.
Worked closely with customers to understand needs and resolve diverse issues.
Oversaw daily operations, maintenance and administration of various properties.
Maintained current understanding of company offerings to better serve customers and team members.
Assisted in store opening by setting up office space, computers and cash registers.
Reviewed leases to guarantee proper level of service for tenants.
Collaborated closely with management team to roll out functional and strategic initiatives.
Managed and motivated [Number] employees.
Prioritized and delegated tasks for efficient completion within team environment.
Oversaw budgeting responsibilities, reducing costs and increasing margins.
Assisted manager in planning and implementing strategies to attract customers and maximize sales.
Evaluated performance of team members and provided consistent coaching to improve skills.
Assisted with planning and developing company initiatives and projects.
Followed [Job Title] advice to improve leadership and supervisory skills.
Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
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