dunkin donuts resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Health and Safety Regulations Management
  • Sanitation and cleanliness
  • Solid problem solver
  • Mediation and advocacy talent
  • Behavioral/cognitive skills development
  • Continuous development
  • Safety understanding
  • Equipment operation
  • Money handling
  • Facility Cleaning
  • People skills
  • Computer skills
  • Decision-making
  • Problem resolution
  • Friendly, positive attitude
  • POS systems
  • Customer assistance
  • Credit and cash transactions
  • Merchandise restocking
  • Cash register operation
  • Payment processing
  • Ordering and stocking
  • Cash management
  • ID verification
  • Coffee expertise
  • Safe food handling practices
  • Espresso machine operation
  • Calm under pressure
  • Food preparation
  • Team player
  • Speedy and efficient
  • Active listener
  • Kitchen cleanliness and organization
  • Sandwich artistry
  • Food service standards
  • Food handling and sanitization
  • Guest service
  • Quality control
Education and Training
Penn F , Expected in High School Diploma : - GPA :

Serve Safe Certified

Nestle International - Dunkin Donuts
Paramus, NJ, 09/2019 - 12/2021
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Resolved customer complaints and escalated worsening concerns for remediation.
Archdiocese Of Chicago, Office Of Catholic Schools - Team Member
Chicago, IL, 02/2021 - 03/2021
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Looked for ways to go above and beyond job requirements.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
Greater Works Child Care - Pre K Teacher
City, STATE, 03/2011 - 08/2014
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Read aloud and played alphabet games to encourage early literacy.
  • Read stories to children and taught painting, drawing and crafts.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Updated rules, safety and behavioral guidelines and disciplinary protocols to clarify and share with 4 & 5 year-old students.
  • Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Developed and implemented age-appropriate lesson plans.
  • Sanitized toys and tables to maintain clean, safe environment.

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Resume Overview

School Attended

  • Penn F

Job Titles Held:

  • Dunkin Donuts
  • Team Member
  • Pre K Teacher


  • High School Diploma

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