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Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Shift leader with a history of consistently meeting and exceeding sales targets. Reliable team player and strong communicator. Friendly and enthusiastic cashier able to consistently meet customer service satisfaction goals. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Background includes operating in high-volume settings to prepare, operate and maintain blending machines. Familiar with producing products such as dyes, chemicals and explosive ingredients. Adept at inspecting and troubleshooting issues to minimize downtime and achieve production targets. Dependable cashier with outstanding technical skills and workplace focus. Bringing almost 4 years of experience in fast food settings and proficiency in customer service and time management. Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with the organization's mission and values. Pursuing a new role where hard work and dedication will be highly valued. Talented multitasker with background in food industry looking for position in high-growth company with ambitious sales goals. Motivated shift leader with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering 4 years of related experience and proven success in customer service. Efficient department manager with strong stock management and merchandising abilities. Proven skill in helping customers and multitasking in fast-paced, physically demanding environments. Highly experienced in high volume and fast pace settings. Competent stock professional adept at managing grocery products with speed and skill. Familiar with using hand trucks, pallet jacks and forklifts. Excellent multitasking, organizational and listening abilities. Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with a team-player mentality. Knowledgeable individual with friendly disposition and desire to work hard. Known for having outstanding work ethic. Able to lift over 70 pounds and trained to operate bailer and pallet jack equipment. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated casheir with 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance. Reliable team member with 4 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Skills
  • Strong verbal and written communication
  • Teamwork
  • Complaint resolution
  • Leadership
  • Conflict resolution
  • Cash handling
  • Packaging experience
  • Blending skills
  • Equipment assembly
  • Ingredient screening
  • Troubleshooting abilities
  • Raw material management
  • Quality control
  • Stock rotation requirements
  • Product labeling abilities
  • Pallet jack usage
  • Merchandise unloading
  • Able to lift over 70 lbs.
  • Physical stamina
  • POS systems
  • Cash drawer balancing
  • Issue resolution
  • Payment processing
  • Cash management
  • Cash register operation
  • Customer greeting
  • Scanner operations
  • ID verification
  • Product recommendations
  • Loss prevention
  • Coin counting
  • Merchandise restocking
  • Staff mentoring
  • Customer assistance
  • Credit and cash transactions
Experience
11/2019 to Current
Dry Grocery Stocker 7-Eleven, Inc. Pharr, TX,
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Provided friendly and knowledgeable service to all guests.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Assessed floor displays to determine which merchandise required restocking.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Also a department manager for a period of time
02/2017 to Current
Shift Leader Jersey Mike's Subs City, STATE,
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
  • Coached team members in techniques necessary to complete job tasks
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Trained new employees and delegated daily tasks and responsibilities
  • Maintained 0% injury rate during 24 months of operation through advanced safety techniques
  • Mentored newly hired employees on slicer equipment and catering orders and developed training manual for all cashiers to use for reference purposes
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk
03/2016 to 01/2017
Cashier Food Prep Dairy Queen City, STATE,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers
  • Learned soft serve (the ice cream station) and drive through work tasks in order to provide skilled backup for diverse roles
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods
Education and Training
Expected in
High School Diploma:
Hixson High School - Hixson, TN
GPA:
Activities and Honors

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Resume Overview

School Attended

  • Hixson High School

Job Titles Held:

  • Dry Grocery Stocker
  • Shift Leader
  • Cashier Food Prep

Degrees

  • High School Diploma

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