LiveCareer-Resume

driver transporter resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am coming out of retirement after the covid scare. I am looking for a FUN out doors position to fill my lonely nights and weekends. I have no health issues and can stand for long periods at a time. I love communicating with everyone of all ages, I have never met a stranger. I keep myself in good shape by walking everyday. I have EXCELLECT customer service and communication skills that I perfected while working for over 20yrs in the airline business. I like to smile and have fun while working. I pride myself as a hardworking dependable, enthusiastic employee who pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Skills
  • Active Listening - Developed exceptional Customer Service skills through monthly training and interfacing with clients from all over the world on a daily basis to meet their needs and answer questions
  • Planning and Coordination - prior to start of operations each day gather and coordinate pertinent information to maintain efficient flow of operations and on-time departures
  • Organization and Time Management - teamwork and communication were of utmost importance among each department on every inbound and outbound flight to achieve the same goal of on-time departure
  • Teamwork and Collaboration- had to be precise, critical thinking, ability to coordinate and work together was crucial
  • Problem-Solving and thinking quick on your feet was demonstrated throughout the work day
  • Multitasking Abilities-being capable of doing many tasks when working an active flight
  • Organization and Time Management
  • Friendly service mentality - no matter if you had one hundred angry passengers in line in front of you due to a cancelled flight or two you must treat and everyone of them with respect
Work History
Driver-Transporter , 08/2019 - 03/2020
Hilda's Place Behavioral Health Organization City, STATE,
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, avoiding dangerous driving actions.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Checked in with dispatch service and updated with current location.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Cleaned vehicle regularly to maintain professional appearance.
Golf Course Assistant, 09/2012 - 03/2018
Golf Management Solutions, LLC City, STATE,
  • Checked driving range and grounds daily to identify and manage maintenance needs.
  • Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
  • Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
  • Handled clerical and cashier work inside clubhouse to assist players.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.
  • Observed guests for proper use of equipment and respectful behavior on property.
  • Trained in different roles at golf course to help team deliver first-rate support to guests.
  • Oversaw maintenance and operation of [Type], [Type] and [Type] equipment, maintaining safety, cleanliness and operational efficiency.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Customer Service Specialist and Flight Operations , 01/1987 - 02/2008
United Airlines City, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Developed customer service improvement initiatives to decrease customer wait times.
  • Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Recorded product or service failure complaints and notified appropriate departments.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science: Social Services, Expected in 03/1974
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Iowa State University - Ames, Iowa,
GPA:
Status -
  • Completed professional development in Sociology
  • Elected as Student Representation for summer incoming freshman orientation 1973
  • Awarded Homecoming Representative voted by student body for the Fall 1974
  • Member of Delta Delta Delta Sorority
  • Member of Student Government

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Resume Overview

School Attended

  • Iowa State University

Job Titles Held:

  • Driver-Transporter
  • Golf Course Assistant
  • Customer Service Specialist and Flight Operations

Degrees

  • Bachelor of Science

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