Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Qualified Driver with a dedication to safety and training. Fantastic customer service skills with an exceptional eye for detail. Outstanding ability to stick to schedules and adapt to route changes. Detail-oriented Driver Technician with 15 years of experience.

  • System diagnostics
  • Trailers and trucks inspections
  • Florida licensed driver
  • Air, hand tool repairs
  • Problem Resolution
  • Relationship Development
  • Route planning
Work History
07/2017 to 03/2020 Driver Technician United Site Services | San Bernardino, CA,
  • Inspected before and after deliveries.
  • Planned most efficient routes for deliveries.
  • Checked orders and routes before setting off on deliveries.
  • Maintained detailed mileage and cost records.
  • Inspected Trailer and truck equipment before and after deliveries to identify damage.
  • Operated with safety and skill to avoid accidents and delays.
  • Completed a 30 minute inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Verified contents of inventory loads against shipping papers.

  • Contacted customers to report delayed delivery times, effectively reducing calls to support lines by 20%.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Reported driving hours and data into shift logs for submission to deliveries routes, maintaining high level of accuracy and detail.
  • Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to issues.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
02/2011 to 06/2017 Driver Technician United Site Services | San Jose, CA,
  • Conducted efficient cargo transfers to maintain route schedules.
  • Completed 30 to 45 minutes inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
  • Reported all accidents, damage and malfunctions involving company equipment to management.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew to properly position vehicle and loading equipment.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Learned and applied safe driving techniques to avoid accidents.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across-mile transports.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Dropped and hooked trailers and changed configuration of equipment when necessary.
  • Completed preventative maintenance and mechanical repairs on truck vehicles.
  • Maximized load safety by balancing, securing and weighing products.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
04/2000 to 12/2010 Warehouse Manager Gannett Co. Inc. | Lancaster, OH,
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Met warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Conducted research to address shipping errors and packaging mistakes.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Expected in 05/1983 High School Diploma | Dr. Jose M Lazaro, San Juan, Puerto Rico, GPA:

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  • Dr. Jose M Lazaro

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