LiveCareer-Resume

driver front desk receptionist resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Passenger support
  • Safe driving techniques
  • Route management
  • Driving and transportation
  • Schedule management
  • Time management
  • Computer skills
  • Team building
  • Work ethic
  • Customer service
  • Safety protocols
  • Oral and writing communication
  • Customer assistance and interaction
  • Listening skills
  • Package and mail receipt
  • Microsoft Office
Education and Training
Piedmont Hills High School San Jose, CA Expected in 05/2013 High School Diploma : - GPA :
Experience
Ocean Place - Driver/Front Desk Receptionist
Long Branch, NJ, 11/2019 - 09/2020
  • Transported clients to specified destinations safely and on-time.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Transported clients to events and programs according to activity schedule.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Secured guest valuables in main safe or individual boxes.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
Vi At Palo Alto - Server
City, STATE, 01/2017 - 03/2019
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Processed customers' payments and provided receipts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Costomer Service - Target
City, STATE, 11/2014 - 02/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.

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Resume Overview

School Attended

  • Piedmont Hills High School

Job Titles Held:

  • Driver/Front Desk Receptionist
  • Server
  • Target

Degrees

  • High School Diploma

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