Entrepreneurial business professional with more than 16 years of experience as a multi-unit franchise dry cleaning service owner. Outstanding cross-functional management skills, with an exemplary track record of cultivating talent, and building cohesive and focused teams. Visionary, with solid experience managing foundational requirements for a successful business, to include marketing, store and territory management, sales, client-vendor relations, business start-up and development. Innate ability to negotiate beneficial deals and maintain professional relationships to effectively align with and support key business initiatives. Innovative thinker, developing and streamlining procedures that deliver cost effective solutions to increase overall productivity and grow profit channels. Expertise in observing supply and demand trends to implement effective business strategies for sustainability during challenging periods in the market. Adept in consistently driving revenue with reducing expenses through establishing conservation measures and cutting inefficiencies. Uphold remarkable standards of leadership for employees, consistently leading by example for best-in class customer service. Experienced in Windows NT and higher, Microsoft Office 2016, standard accounting and personnel systems. Motivated to learn, grow and excel.
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