I have lots of experience with many different job titles in different fields. Although the majority of my work has been in food or ensuring food gets safely to the customer, my perfected expertise of ensuring customers are happy in any setting will benefit me for many jobs in the future. Being a biology major ensures thoughtful insight to many different types of challenges due to the intellectual challenges this major brings. Being CNA certified also shows a compassion to help and make the world a better place.
- City and non-city driving
- Route logs
- Customer rapport
- Commercial driving
- GPS and route planning
- Order picking and processing
- Transportation
- Safety standards and protocols
- Safe vehicle operation
Being CNA certified is an important aspect in my life because of the drive I have to help. Unfortunately, this job option is not available currently.
Manchester, CT, 11/2019 - Current
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Delivered goods and products to customer on time and in excellent condition.
- Delivered employees and materials to job sites numerous times per day.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Checked in with dispatch service and updated with current location.
- Planned and adjusted optimal routes based on traffic and weather conditions, reducing distribution time.
Minneapolis, MN, 05/2019 - 12/2019
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Served needs of more than eight customers in busy rush hour environment.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
- Prepared beverages and filled food orders for customers.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Mechanicsburg, PA, 06/2017 - 08/2018
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Sought out ways to go above and beyond job requirements.
- Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
- Mentored new Team members by relaying information on company procedures, safety requirements and delivered constructive criticism upon completion of job tasks.
- Maintained productive, efficient approach to all tasks.
North York, PA, 10/2015 - 05/2016
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked three different stations each shift to provide optimal coverage and meet production goals.
- Continuously checked shelf products for quality assurance according to strict guidelines.
My accomplishments include qualifying for high-class scholarships because of excellent high school and ACT scores.
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School Attended
- Hopkins High School
- University of North Dakota
Job Titles Held:
- Driver
- Server
- Team Member
- Team Member
Degrees
- High School Diploma
- Bachelor of Science
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