Driver Resume Example
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DRIVER
Summary
Efficient Office Assistant with four years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Polite and attentive, offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Enthusiastic Driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.
Skills
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Experience
11/2020 to 05/2021
DriverMarc, Inc. Of Manchester － Manchester , CT
- Delivered goods and services to customers on time and in excellent condition.
- Verified contents of inventory loads against shipping papers to determine any discrepancies.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Documented daily mileage, gas and other data.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Saved on gas costs every month by planning more efficient routes.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Checked vehicle after each shift for any damage.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
03/2016 to 10/2020
Office AssistantCox Enterprises － Wilmington , OH
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Maintained business records by updating customer information.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Answered approximately 300 phone calls daily and pleasantly welcomed visitors to office.
- Set up service calls, getting all customer information. Dispatching technicians.
- Writing up customer invoices.
- Ordering/Receiving the appropriate things needed.
- Opening/Closing the office daily.
- Creating customer accounts.
- Operating Cash Register.
- Sales in Appliance.
- Helping customers diagnos propblem in person and via phone.
02/2015 to 03/2016
Shift LeaderMotel 6/Studio 6 － Leominster , MA
- Delegated tasks to employees and monitored activities and task completion.
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Trained new employees in cashiering procedures, offering assistance in resolving computer/tanning bed issues.
- Assisted customers with account updates, new service additions and promotional offers.
- Operated cash register, collected payments and provided accurate change.
- Opened and/or closed the store daily.
- Set daily goals for myself and other employees.
- Met corporate sales goals
08/2013 to 07/2015
CashierNorthern Tool + Equipment － Fayetteville , NC
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Properly verified customer identification for alcohol or tobacco purchases.
- Operated cash register, collected payments and provided accurate change.
Education and Training
05/2016
High School DiplomaCross Creek High － City
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Resume Overview
School Attended
- Cross Creek High
Job Titles Held:
- Driver
- Office Assistant
- Shift Leader
- Cashier
Degrees
- High School Diploma
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