LiveCareer-Resume

driver resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Critical thinking
  • First Aid/CPR
  • Multitasking
  • Flexible schedule
  • Supervision & leadership
  • Troubleshooting
  • Good work ethic
  • Team management
  • Relationship building
  • Safety protocols
  • Money Transfer Systems
  • Managing Security Breaches
  • Protecting Networks
  • Telecommunications Systems
  • Monitoring Computer Viruses
  • Risk Mitigation
  • Reporting and Documentation
  • Organizational Skills
  • Reliable & Trustworthy
  • Computer Skills
  • Active Listening
  • Detailed Activity Logs
  • Intrusion Detection
  • Incident Reporting
  • Security Regulation Enforcement
  • Network Monitoring Software
  • Secure Transportation
  • Project Management Software
  • Security and Antivirus Software
Experience
Driver, 07/2017 to Current
TruelieveOviedo, FL,
  • Making sure to comply with all traffic laws while driving, including speed limits and red light violations
  • Communicating with dispatchers regarding customer requests and ride details
  • Ensuring passengers have a safe and enjoyable experience by following company guidelines for operation and safety
  • Using an electronic device, such as a smartphone, to track an estimated time of arrival, real-time location, route, distance travelled, average speed, etc.
  • Maintaining cleanliness in the vehicle by vacuuming and sweeping floors, wiping down seats and windows, and cleaning the interior with a disinfectant solution
  • Arriving at the pickup location on time, greeting passengers when they enter the vehicle, and helping them with their bags, if needed
  • Listening to passengers’ requests for music choices and making selections accordingly
  • Checking IDs to ensure that drivers are serving customers who are of legal age to consume alcohol
  • Checking in with the dispatcher at certain intervals during each shift to report on any relevant information such as traffic conditions, accidents, or criminal activity
Customer Service Representative, 09/XXX2 to 03/XXX3
JubitzVancouver, WA,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
Caregiver, 06/XXX1 to 07/XXX2
St. Luke's Of Kansas CityGarnett, KS,
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Followed care plan and directions to administer medications.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Cooked appetizing and satisfying meals and snacks.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed safe lifting and transferring techniques to transport residents.
  • Supported bathing, dressing and personal care needs.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Reported concerns to nurse supervisor to promote optimal care.
Marketing Associate, 02/XXX1 to 07/XXX1
AscentialSeattle, WA,
  • Find homeowners, talk and explain to them how it is important to have clean water, convince them to buy our products.
  • Supported marketing team in developing promotional strategies and targeted campaigns.
  • Developed sales and marketing presentations for current and prospective clients.
  • Monitored social media platforms and assessed engagement, reporting results to marketing management.
  • Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
  • Generated leads through trade shows and drip marketing campaigns.
Ice Cream Maker, 03/2016 to 11/XXX0
The Cheesecake FactoryWest Palm Beach, FL,
  • ice cream makers are in charge of the ice cream making process from A to Z, starting with researching and devising recipes and flavours, or developing product lines, right through to purchasing raw materials, and executing production using techniques such as churning, mixing and pasteurizing. From there, they will also package and display products, and/or serve and plate them.
    Part of their remit is to ensure their workstations, machinery and equipment are clean and in sound working order. They will also need to adhere to health and safety protocols and maintain quality standards.
    They will deal with clients and customers and develop recipes according to consumer demand and requirements, including those to reflect seasonal creations (such as frozen logs at Christmas) and seasonal flavours, and industry trends such as vegan, organic or gluten-free.
    If running a business, they will also have an entrepreneurial role, including managing staff, premises and inventory and dealing with administrative and accounting tasks.
    They may also be involved or in charge of marketing, whether online or in print, including social media, brochures, advertising and so forth.
  • Adhered to company safety policies and procedures regarding proper food safety and sanitation.
  • Set up work stations, prep tables, service counters and steam tables.
  • Inspected finished food products for quality and adherence to customer specifications.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Contributed to positive work environment for all staff members through active listening and effective communication.
  • Removed final products, packaged in designated containers and prepared items for shipment or further processing.
Cashier, 04/2015 to 12/2015
The Cheesecake FactoryCalabasas Hills, CA,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Answered customer questions and provided store information.
Cashier, 01/2014 to 02/2015
Au Bon Pain RestaurantCity, STATE,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Answered customer questions and provided store information.
Education and Training
Associate of Science: A Plus And Network Plus , Expected in 12/XXX2
Asm Educational Center - Rockville, MD,
GPA:
Associate of Science: Medical Field , Expected in 12/2011
University of Kinshasa - Democratic Republic Of Congo,
GPA:
: Computer Science, Expected in
Howard Community College - Columbia, MD
GPA:
Certificate : Security Plus, Expected in
Krystech - Burtonsville, MD,
GPA:

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Resume Overview

School Attended

  • Asm Educational Center
  • University of Kinshasa
  • Howard Community College
  • Krystech

Job Titles Held:

  • Driver
  • Customer Service Representative
  • Caregiver
  • Marketing Associate
  • Ice Cream Maker
  • Cashier
  • Cashier

Degrees

  • Associate of Science
  • Associate of Science
  • Some College (No Degree)
  • Certificate

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