LiveCareer-Resume

driver resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Goal-oriented individual successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.

Skills
  • Route management
  • Schedule management
  • Microsoft Office
  • Relationship building
  • Decision-making
  • Flexible
  • Project planning
  • Customer service
  • Time management
  • Training & Development
  • Clerical
  • Computer skills
  • Multitasking
  • Basic math
  • Collaboration
  • Troubleshooting
  • Leadership
  • Fluent in Spanish
  • Safety protocols
  • Money Transfer Systems
  • Driving and transportation
  • Safe driving techniques
  • Confidentiality understanding
Experience
08/2011 to Current Driver Peopable | Washington, IL,
  • Delivered goods and services to customers on time and in excellent condition.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Documented daily mileage, gas and other data.
  • Achieved consistently high customer scores due to exceptional service.
06/2008 to 07/2011 General Supervisor of Operations Pendum Inc. | City, STATE,
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Performed timely and budget-complying project management on multi-faceted issues.
03/2005 to 05/2008 Operations Manager/Branch Manager Dunbar Armored | City, STATE,
  • All above qualifications listed under supervisor of operations. Along with listed below.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Coached staff on policies, procedures and performance strategies.
  • Managed branch files per recordkeeping and compliance requirements.
  • Mitigated regulatory risks by ensuring all areas maintain compliance with company, state and federal protocols.
  • Prepared and managed cash shipments between banks.
  • Streamlined operational efficiencies by partnering with sales team to reevaluate and ensure peak product placement.
  • Trained assistant managers on all banking and customer service policies.
  • Elevated customer and vendor satisfaction ratings by resolving worksite damage and product issues for speedy resolutions.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for billing, receiving and delivery records and reports.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Education and Training
Expected in 05/1976 to to High School Diploma | El Campo High School, El Campo, TX GPA:
Expected in to to | Wharton County Junior College, Wharton, TX GPA:

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Resume Overview

School Attended

  • El Campo High School
  • Wharton County Junior College

Job Titles Held:

  • Driver
  • General Supervisor of Operations
  • Operations Manager/Branch Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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