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Jessica Claire
  • Montgomery Street, San Francisco, CA XXX05
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Selected most efficient routes to comply with delivery instructions and fuel policy.

Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Currently looking for suitable position with forward-looking and reputable company.

Strategic field sales specialist committed to surpassing revenue goals through effective analysis and targeting of individual client needs. Properly responds to customer feedback and complaints, expediting resolution of issues and maintaining satisfaction.

Skills
  • Product presentation
  • Product displays
  • Business transactions
  • Route planning
  • Safe vehicle operation
  • Processes and procedures
  • Safety and compliance
  • Transportation
  • Safety standards and protocols
  • Database Management
  • Equipment monitoring
  • Vehicle inspections
  • Commercial driving
  • GPS and route planning
  • City and non-city driving
  • Route logs
  • Order picking and processing
  • Customer rapport
Work History
Driver, 10/2018 to Current
Salt Lake CountyRiverton, UT,
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Checked in with dispatch service and updated with current location.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
Driver, 07/2012 to 07/2017
Sanford HealthSioux Falls, SD,
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Checked in with dispatch service and updated with current location.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Worked directly with customers to assess quality issues, including damage and incompleteness of orders.
Customer Service Representative, 11/2010 to 05/2012
Liberty MutualFort Worth, TX,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
Education
High School Diploma: Medical Insurance Billing, Expected in 05/2000
Desoto County High School - Arcadia, FL
GPA:
Certifications
  • ServSafe
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Desoto County High School

Job Titles Held:

  • Driver
  • Driver
  • Customer Service Representative

Degrees

  • High School Diploma

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