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Driver Resume Example

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DRIVER
Summary

Efficient sales skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Customer-oriented, strategic-thinking Sales Professional with over 14 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking, self-motivated leadership professional with expertise on expanding network connections. Skilled at introducing products, implementing pricing models and revealing customer needs to deliver solutions.

Industrious Sales Professional with the proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service and problem solutions. Offering over 14 years' experience in sales , top-notch presentation skills and exceptional rapport-building abilities.

Skills
  • Driving and transportation
  • Confidentiality understanding
  • Sales and management
  • Client-focused service
  • Monitoring quality
  • Communicating with customers
  • Deal negotiation
  • Up-selling
  • Product description
  • Profit generation
  • Sales management
  • Customer care
  • Relationship selling
  • Inventory management
  • Organization
  • Relationship development
  • Customer service
Experience
12/2015 to 03/2020
DriverYellow cab NYC － NY, NY
  • Transported clients to specified destinations safely and on-time.
  • Offered riders information about local attractions and restaurants.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Achieved consistently high customer scores due to exceptional service.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Transported clients to events and programs according to activity schedule.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Practiced safe and secure loading methods to avoid damaging goods.
  • Presented bills and receipts to customers to collect payments for goods delivered or unloaded.
  • Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
12/2009 to 08/2015
ManagerGood for ever － NY, NY
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Recruited and hired qualified candidates to fill open positions.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
08/2004 to 09/2009
Salesperson and Part Time MangerSolid Gold jewelry － NY, NY
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Generated strong professional networks locally to initiate and foster profitable customer relationships.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Identified customer needs and adjusted product offering to align with opportunities.
  • Brought motivation and energy to sales floor, creating positive and fun atmosphere.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Reduced process gaps by implementing training program to educate employees on sales protocol, call cycles, client retention tactics and competitor activity.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered phones and took orders with enthusiasm and delivered information regarding items to customers.
  • Maintained strong relationships with customers from introduction to closing.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Scheduled recategorization of merchandise to maintain corporate compliance and satisfy shelf standards.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Worked with off-site locations to find desired items for customers.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Built trust and loyalty by maintaining professionalism while persuading customers.
  • Expanded client bases and built loyalty by establishing great relationships and delivering exemplary customer service.
03/2001 to 07/2004
SalespersonValentino jewelry － NY, NY
  • Maintained strong relationships with customers from introduction to closing.
  • Networked with customers to increase referrals and boosted new client sales by 90 %.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Developed creative merchandising displays to achieve optimum visibility on key products.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Answered phones and took orders with enthusiasm and delivered information regarding items to customers.
  • Brought motivation and energy to sales floor, creating positive and fun atmosphere.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Expanded client bases and built loyalty by establishing great relationships and delivering exemplary customer service.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by 80 %.
  • Reduced store theft by observing customers, identifying security risks and actions .
Education and Training
05/1998
Associate Degree in Electronics: Electronic Technology Amliee Technical Institute － Beirut, Lebanon
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Resume Overview

Companies Worked For:

  • Yellow cab NYC
  • Good for ever
  • Solid Gold jewelry
  • Valentino jewelry

School Attended

  • Amliee Technical Institute

Job Titles Held:

  • Driver
  • Manager
  • Salesperson and Part Time Manger
  • Salesperson

Degrees

  • Associate Degree in Electronics : Electronic Technology

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